Customer Ratings & Reviews

This purchase was for my grandson who is a college student and need a tv for his room on campus. It is a wonderful fit for the size of his room and for the price it was excellent

Haven’t had to use this yet, but so far so good. No complaints

Almost every extended warranty that I’ve ever bought from Best Buy has more than paid for itself. I will continue to use Geek Squad and purchase my expensive electronics at Best Buy.

Additional warranty coverage for our new TV. Have not had to use it (hope we never do), but if something goes wrong with the TV, it's good knowing that we have extra coverage.

Although we probably didn’t need this, we went ahead and purchase it so in the long run we have the support and back up if we had any issues

The service was great! Any questions I had were answered right away.

My LG 65" TV needed to be serviced. Polite. On time. Booties. In and out in a decent amount of time. They fixed the problem then went ahead and reprogrammed all of my devices accordingly...Thank you. I saved the big one for last...They spoke English...WELL!! and had a sence of humour.

Highly recommend the Geek Squad Protection, generally I do not ever purchase the “extended “ warranty. I did on a large TV purchase, the TV died just out of the manufacturer’s warranty period. I was given a new one.

It’s been a excellent experience and very convenient

I bought this extra, I think it’s better to buy this extra protection program it’s for peace of mind

Do it! Worked for me. Received a new TV when old TV could not be repaired.

The team came as planned removed old stove had new one up and going in less than 30 minutes great service and experience.

Best news is I have not had to use it...yet. My last set made it only about four months beyond the factory warranty and I did not have this protection. That will not happen again.

The agents installed and set-up my television with ease. Outstanding and profession in every sense. They were able to answer all my questions and set up was a breeze. Thank you for your exceptional and caring service.

Bought the warranty coverage, glad to do so. Gives me a peace of mind!

Feels good to know if there is a tech problem we are covered

Well worth the money and your spending a lot of money on most of there products it gives you a piece of mind, just like a car warranty

Good economical option to protect purchase, have purchased for other electronics.

Hoping this will help me keep my product running after my warrenty runs out,will wait and see.

Always very polite and helpful as well as good service time never have to wait long for appointments or visits