Customer Ratings & Reviews

I will always get on and love the store i will return back

So far so good but again you have to have patients with the geek squad, they will meet your need, but they take too long.

I love this protection, the squad is very knowledgeable, professional, respectful, helpful, and courteous.

Great service, great tv for the price, picture quality is bright and clear

excelent service qickly and eficient y recomend to a friends

Geek Squad is the best. So helpful transferring old computer data to new and explaining the new Windows system.

I have used the Geek Squad several times and they have come through for me, so they are nice to have as back-up.

Agents handled the situation with ease and communicated properly

Never buy electronics without buying the ertra warranty. If something is going to happen to any piece of electronic equipment that you buy and you dont have the warrenty, you just wasted your money on the product

I had trouble with my last tv--thank goodness I had Geek Squad protections. They came out and fixed it at no cost. I was glad I did it!

The Geek squad protection is a must have to have on your most expensive items.

hope i never have to use this but samsung provides good quality products but you never know.

3 years later and the TV and apps work just fine. The remote works fine, the color still shows clearly and the updates are easy just like a phone update.

The techs are great polite knowledgeable the ins is well worth it as these days nothing last 5 years or longer so your gonna use it well worth the money and peace of mind would definitely recommend the geek sqaud

Absolutely get an extended warranty. If you don’t have an issue great, but you loose if you don’t have a warranty and your basic warranty is up, you’re out. You will get credit back and don’t have to deal with OEM, shipping, etc. Just do the warranty and get no hassle Best Buy return the same day, unless it’s a TV then you have to go thru their service center but still bought another warranty with the next TV.

They helped me with my laptop. They knew what the issue was and explained to me how to troubleshoot problems.

Love it. The best coverage out there. Would add again.

I wouldn't buy an extended warranty anywhere else. This one is actually worth it

Best product work perfectly the size it was what I was expecting

They're excellent in everything you bring to them.