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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30327 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 357 Showing 7,121-7,140 of 30,327 reviews
  • Rated 5 out of 5 stars

    Convinced me to buy TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were so nice and very welcoming. Best Geek Squad everrrrr

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They loaded the tv into my car and helped me pick it out he answered all my questions and even helped me open a Best Buy card was a very nice man and I appreciate how professional and kind he was

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful and courtesy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped with step by step instructions when I needed it to install my projector and connect it to my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    assistance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great value and easy to use. great features for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a flat screen that stopped working after a year and I was still able to return and get a brand new one. Without the extra support returns/exchanges only last 15-30 days so it was definitely worth the extra money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatest investment ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What more could you want out of a 5 year replacement plan you can literally can switch it out for a brand new TV whatever electronic you want with whatever problem is having greatest investment over

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek sqaud tv services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had a good customer service experiemce since purchasing geek squad sevice for my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 5 year Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad 5 year Protection. What more do you need. Pays for itself in the long run

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty much great overall service amd easily affordable. I highly recommend them in the future to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Dependable!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hadn't had to use them in a long, long time but last time I did it was Excellent!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed Geek Squad assistance but have heard good things about their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I’ll never have to use it , but it’s a nice piece of mind to have on an electronic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There if you need help. Talk you through any issues that you might have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance Policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the Geek Squad Protection has been very helpful. It's now been upgraded to "Total Tech Support", but is worth having the benefits of this 'Insurance Policy'.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get a protection plan for all of our appliances!! So glad and thankful for geek squad. Anytime we need something to get fixed they fix it right away. Right now it’s a long wait time but we understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get a protection plan for all of our appliances!! So glad and thankful for geek squad. Anytime we need something to get fixed they fix it right away. Right now it’s a long wait time but we understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get a protection plan for all of our appliances!! So glad and thankful for geek squad. Anytime we need something to get fixed they fix it right away. Right now it’s a long wait time but we understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get a protection plan for all of our appliances!! So glad and thankful for geek squad. Anytime we need something to get fixed they fix it right away. Right now it’s a long wait time but we understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You Need This!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are buying a TV, the Geek Squad service is the best, They mounted the TV & had everything installed & showed me how to work everything before they left!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Coverage that’s needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used it yet and hopefully I won’t have too. But I know they will do there job when it come to giving me good service !!

    I would recommend this to a friend