Customer Ratings & Reviews

Geek squad is great! Would absolutely purchase again.

Got it to bring my 75yr old aunt into the 21 century.

The Geek Squad 5-year Protection Plan is a worthwhile investment, especially if you're purchasing an OLED TV. One of the main concerns with OLED is the potential for panel burn-in over time. With this plan, you get peace of mind knowing that any issues related to burn-in—or other defects—are covered for five full years. Overall, for anyone investing in a high-end OLED, the plan’s extended coverage can make a real difference in safeguarding your purchase.

I’m glad I added the 2-Year Protection Plan to my purchase. It covers accidents like drops, spills, and power surges, giving me real peace of mind. Signing up was fast, and customer service was helpful. The price was fair, and there are no hidden fees if I ever need to file a claim. Definitely worth it to protect a big investment.

Great service there when you need them. In every store.

The individual Andrew, who helped me, was really concerned about my issue. Unlike his coworker, who I overheard continuously prompting him to stop trying to assist me.

Many people tell me these warranties aren't worth it. My Hisense TV started to fail 4 years into ownership. Called BB protection and since they no longer sell that model had me pick out a new one at the same price (Found one that was pricier but on sale) and they delivered the new TV and took the old away the next day. Great service.

Still working like the day we purchased it 11/29/2018. Great TV!!

Best Buy has the best protection plans for the cost

I'd definitely recommend Geek Squad for all of your electronic purchases because it gives you a peace-of-mind and you know Best Buy ain't going nowhere so they'll be here for the long haul!

Worth every penny, it always comes in clutch when needed

Geek squad helps for good protection. They help wherever you need

Great peace of mind knowing 5 year best earranty in the electronics business. Had an issue with burn in with my older B7A LG OLED and they came out immediated and replaced with new C version panel. No additional charge! Great insurance for any electronics!

this tv is good i wish i got a Samsung instead but [this tv has great picture quality google sometimes freezes up

I highly recommend adding Geek Squad when buying from Best Buy. They set everything up quickly, answered all my questions, and made sure everything worked perfectly. Super friendly and professional—well worth it for the extra support and protection!

This is the perfect tv for a small bedroom, the image is great, colors pop, very bright display. Easy to setup and light enough to mount up with no real issues. Best buy made this pickup a breeze. For the prize even including warranty, 10/10.

Outstanding Geek Squad for anybody that needs. Computers were doing.

I've purchased a laptop and a few TV's from Best Buy and always got the Geek Squad protection. The few times I've had to use it they were always very helpful and professional. No complaints!

Always offers a quick response. Purchased a new TV an elderly family member and I couldn't be there to help. The squad walked her through the issue.

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