Customer Ratings & Reviews

Everyproblem from loading, interface, distortions, dropouts have been dealt with quickly and efficiently be the Geek squad. Mostly over the phone, but once or tice at Best Buy. These people know what they are doing and are worth the investment.

I have not had to use my protection plan as of yet. I haven’t needed to with any product I’ve bought from Best Buy. I’ve heard great reviews about the replacement plan though.

Love LG TV's! I bought a Samsung before as a floor model and I'll pay the extra for LG from now on. The picture is crisp and clean.

Great to know that for 5yrs I have nothing to worry about.

Haven't had to use it yet, but i but alot from best buy, the feeling is nice when you know your products are covered.

I bought a new LG tv and got the 5 year geek squad protection plan for ease of mind. I didn’t do it on my last tv and regretted it as it died after the manufacture warranty. This time if anything does happen I’ll be covered.

Always great customer service! We really enjoy the services

The tv is a very good overall. Just needed a simple one to plug a Roku in. The picture is beautiful and works beautifully overall

I love geek squad because they’re upfront with everything and they come fast to repair your tvs and any other items you purchase.

Didn’t know that was available. I will remember this for the next time.

Unfortunately I’ve found that not buying protection plans seems to be more expensive than buying them. Nothing seems to last as long as we expect anymore.

A must to keep your electronics taken care of. Highly recommend.

So far so good as my tv for protection plan. But I have had before those tv without protection die out. And I thought let me have protection plan this time.

Outstanding service, a life saver at times, and a great value!

I had not use any of this protection but it’s good to has any protection to any of my staff

I have not had a chance to use this product. I don't know if this was a smart purchase for me or not, but after I had trouble with a previous TV purchase, thought I would get it.

They have great communication skills and helped me out alot

I've never had issue with any protection on anything I purchased with Best buy.

Always buy extended warranty for electronics, now days expect 2 -3 of working service after that extended warranty will cove you and you will be happy you bought it.

Its nice having coverage for those just incase moments