Customer Ratings & Reviews

Great delivery great information easy set up easy to contact

Do not buy this service or at best buy, period. When you try to return your TV that had a display failure 30 days after purchase, they will send you home woth the non-functioning TV and tell you to call a 1800 # that is unable to schedule your "service" in the next 2 weeks. But you cant return it... good thing i paid for the exended warranty. You can only return a product to the store for 15 days after purchase. They would rather pay a Geek Squad to drive 1 hour plus roynd trip to try and repair a $250 tv rather than exchange it in store and send the tv(still under manufacturers warranty) to repair. Worst customer service I've had from any business in at least a decade. If i could give no starsor a negative star review I would.

Definitely worth the extra money. After 4 years my old tv went bad and they quickly replaced my old tv with a new one.

So glad we haven't had to use this service but comforting that Geek Squad Service is available to us if we do.

Very professional and very nice. Answered any questions I had demonstrated how to work everything. Couldn’t avast for a better service

Great job to have the protection needed for our washer and dryer

The 5-Year Standard Geek Squad Protection is an excellent choice; I typically always get this, and when I have had to use it, they have been great!

Always a good idea to protect your investment. Great protection plan

The geek squad service never fails to impress me at all.

Haven’t had to use it yet. But good to have as a backup.

Peace of mind when you have warranty and its priced well

The Geek Squad is great. Everyone at Best Buy is knowledgeable about the available products, and they are very helpful in finding the products that will work best with my own personal needs. The staff at Best Buy are very helpful.

They where very polite and they walked me through the whole process of getting my tv diagnosed and rectifying the problem Thanks Geek Squad

Wasn’t able to use this for my TV. But it’s great for all other devices!!

Quick setup and makes the tv sound 100% better. Big improvement to the sound. I would definitely recommend.

very cheap for two years and I loved the TV I hope the warranty really works

Agents were helpful and friendly. Helped me each step of the away.

Amazing Quality and service. One of the only coverages for OLED TVs

The picture quality is great! The TV is big and looks great above the fireplace!

I don't plan on breaking my tv but the protection plans always come in handy!!! I pretty much buy a Geek Squad Protection plan for everything from cameras down to TV's. You will never know what could happen so its best to stay on the safe side.