Customer Ratings & Reviews

Always great service and very knowledgeable when answering any questions I had

The two guys went above and beyond I had a TV upstairs I wanted to take it downstairs to the rec room and they did it with no issues and they happily did it and it was they did a great job and I really appreciate it both my wife and I are handicapped so with them doing that really made our life easier

Had to return a 32" that was under warranty. Fast and quick service.

Any time I have issues with any of my devices to do a warranty on them they always have it taken care of in a timely manor. Will continue to utilize this option with my future purchases

My new machine was loaded with all my info correctly.

OLED televisions have gotten much better about image retention and burn in but it is still possible no matter what they tell you. Best buy service plan states in its coverage that it covers Burn in on OLED televisions and as far as I know nobody else does no matter what coverage they purchase. Televisions these days aren’t made to last no matter what brand you go with it and I’ve read tons of reviews of flagship TVs going dead with months of purchase and many just after the one year warranty expires. It cost a little extra but I feel better knowing I’m good for at least 5 years.

Great protection, but read the fine print, there is alot of ways they can get out of covering your items

Good coverage for price. TV was returned but no hassle about warranty refund.

I like the protection best buy offers, always does a good job IF something goes wrong

Great TV. Purchased 2 year Protection Plan. Lightning strike damaged TV 2 months before expiration of Protection Plan. TV will be replaced under the Plan. GREAT DEAL!

Geek Squad warranty is amazing. Everything was covered

I haven't use the geek squad recently but, in the past they never disappointed me and I'm sure they will not let me down if I needed them again.

Just the service added to my parents new television.

My tv started smoking so i order another i picked my TV up the girl that brought it out was very pleasant and my aide helped her put it the Van that was very good day.

I basically bought this TV since I was scared if something happens the TV over all I wouldn’t have to buy one all over again.. but yes this is deff worth it!

Good help great service and very helpful , what more can you ask for,thanks.

I will never buy my electronic from any place else. They price match.

I tell you that it was the best purchase I have ever made, I recommend them 100%.

They arrived on time. Did what they were supposed to do and gave an overview of the TV.

The 2-Year Standard Geek Squad Protection plan is a great investment for anyone looking to safeguard their electronics. I’ve used it for a couple of products, and it’s been a lifesaver. The coverage includes repairs, replacements, and even accidental damage, which gives me peace of mind knowing my devices are protected. The process for getting service is simple, and the Geek Squad team has always been professional and helpful. For the cost, it’s worth every penny to avoid unexpected repair fees. Highly recommend adding this plan to your purchase for hassle-free protection!