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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30335 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 459 Showing 9,161-9,180 of 30,335 reviews
  • Rated 4 out of 5 stars

    Ms

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this service and the geek squad does an awesome job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice service and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service will defenetly reccomend nice cystemer service

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Their techs are the worst

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came out said nothing's wrong but American home shield sent a Sony tech out through allstate and found the main board to be bad and they had a scanner to connect directly best buy techs just winged it

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek squad

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was very helpful and when getting a nice tv it is worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased. Have not used the services yet so I can't say anything at this time. I've heard go reviews. Keeping my fingers crossed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am protected!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's a number of things that can go wrong with new technology. So, I felt it important to buy the GeekSquad guarantee of keeping my tv protected from unforseen problems. Although, I am very confident with the Samsung brand!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protects

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted piece of mind against any defects that may happen with our tv. THE 5 YEAR Geek Squad protection gives us that, plus they will come to the home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect Your Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t be a fool. You never know what could happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always make sure to get the Geek Squad Protection. When I have a problem with my tech they always help me out immediately or they send someone to my home to take care of the issue. Totally worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repair resource

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this service to correct both major and minor problems with my computer and have been impressed by the knowledgeable, courteous and patient service.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    LG tv

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good starter 4k tv, basic lg tv thats easy to use and connect. WebOS could use some work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV and left my home cleaner than it was to start. Very professional and extremely happy with the result’s.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed to use on this but I've used them before and was very satisfied cause they upgraded my television as it was no longer available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clearly explained our warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is always helpful to answer our questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent quality satisfied extremely more than ex

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality satisfied extremely more than expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent quality satisfied extremely more than ex

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality satisfied extremely more than expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well protected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad that I purchased this not only for security if something were to happen in 5 years bit to also be future proof with the newest technology is something happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Believer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My third Geek Squad Protection Plan and I always purchase when buying large ticket items. Peace of mind in knowing that I can count on Geek Squad for issues and repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage when I needed it, Geek squad took good care of me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    like insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is like buying life insurance...you hope you never need it. We have not needed it.

    I would recommend this to a friend