Customer Ratings & Reviews

Excellent value for 5 years of coverage. Best Buy has.all of my electronics needs at a great price.

Great product and excellent customer service. The extended warranty is a must and highly valuable.

The protection for my tv was a good choice. So far Haven’t had to use it

It never hurts to go the extra mile to have some insurance in case something goes wrong. This purchase gave me peace of mind and the value was inexpensive as well.

Awesome!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Geek squad are always life savers. I highly recommend their service if you’re ever in a bind

It is alexa comparible, i love that i can control my tv through ghe alexa app, the image is great for watching tv shows, movies and even plauing videogames. Yea youbwill get a much better image with a 120hz or higher tv, but you will also be paying 2-3 times more for a 57 inch tv. Im very happy with this purchase. I bought the warranty for like $30, i have complete peace of mind for the next 4-5 years if anything happens. Cant go wrong!

Great to have when you need it. Came in handy a few times.

The warranty is great. M6 remote broke and tgey sent me a new one

Good and I good price for warranty and the extended

Never known what can happen but with Geek Squad Service I know I'm covered.

When I purchased my first big purchase Tv, I found that Hisense had a great deal on one of their more budget premium options but I was hesitant because of quality control concerns. In the end there was a minor issue with the panel of my tv a couple years into owning it. When I called geek squad about the issue I was able to get my entire tv replaced!! They helped turn a curse into a blessing. Worth every penny.

The installers were very professional. They were on time, removed the old broken wall mounted TV and installed this beautiful LG OLED. They showed me their recommended setting. Haven’t need to change any setting though I tried, but couldn’t improve anything.

I have used in the pass! Professional/Great service

have to wait and see what happens. My hope is that I do not need this service

Always get the warranty. It is worth it in the long run if you constant use the tech, Best buy is some of the best in the business at honoring its warranties.

What amazes me is the engineered life span of a new TV that makes getting this coverage virtually mandatory. My 42" Insignia died almost 5 years to the month of when I got it. I was then told my new 49" Sony would have about the same lifespan - if I'm lucky! If it dies within 5 years and they cannot fix it, I get a new one "free" if you don't count the cost of the Geek Squad protection. Go figure. When you add things like this to the fact you pay $200+/month for Comcast TV & Internet, the cost of entertainment has become an absurdity. It's enough sometimes for me to think about buying a TV at a thrift store and using "rabbit ears" antennas for actual free TV and save myself a lot of money to the tune of $3,000+ per year when you amortize it out to the TV's life span. Did you know that with FHA you can put a down payment TO BUY A HOUSE with what you spend on TV in 2-3 years??? Just the same, even if I just had TV "rabbit ears," the Internet has become a necessity the way a telephone is, it's a form of velvet-gloved robbery. So, hat's off to the Geek Squad for being there, to save us from our big, expensive TV's that have an engineered life span not unlike the cast from Blade Runner. I recommend it because it's now mandatory and no longer an option unless you're into gambling odds, with your TV lasting more than 5 years, not much different than the state lottery. Haven't needed Geek Squad to set up my TV, however given my past experience with them, with my computer, I expect no less than 5 stars.

I am satisfy with warranty service. Really help me a lot with the gift card as credit.

Well be a great warrenty once Sansung manufacturers expires in a year.

Havent used the geek squad warranty but purchased as the coverage is a fair price. If the backlight fails, the replacement cost is mire than the 5 year warranty/service plan.