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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30888 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 356 Showing 7,101-7,120 of 30,887 reviews
  • Rated 5 out of 5 stars

    Replacement of Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this service, well woth the money paid. They were efficient and prompt in replacing my 43"tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! I fully recommend their service! I'm very happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Delivery. Outstanding service. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek square is there !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're ever on the fence about buying the Geek Squad and surance are not just buy it scan is save you a lot of hassle no issues when something goes wrong they take care of it simple

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service after purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    having a piece of mind after purchasing a TV or any other electronic that that will be protected is a great deal for a consumer. I have had Geek Squad out to my home before to work on other purchases that needed servicing always top notch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extended warranty always provide that extra peace of mind. Geek Squad support is easy and pleasant to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Burn in warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use them yet but since i bought an oled there the only ones i know of with a 5yr warranty that covers burn in so i have no worries.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My television came out of control and they resolved it quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the protection playing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that I talked to was very knowledge of my protection plan. I had no problem with switching out my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kudos to Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad services have been top notch. They are a group of highly skilled technicians. It is a comfort to know they can be called upon for help when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV after almost 2 yrs of heavy usage! Also, the sales guy was very helpful and knowledgeable!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the protection plan on TV which relieve paints when TV is broken after the standard warrenty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always put protection just in case. Life brings kids, Mother Nature and accidental sometimes. You just never know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GET

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING CUSTOMER SERVICE, REALLY GIVES A SENSE OF PEACE OF MIND WHEN PURCHASING EXPENSIVE ITEMS. Very convenient and a must have. Would recommend for large electronic purchases. An easy buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not needed to use it but it is supposed to protect for just about anything that can go wrong with the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much easier and more reliable than manufactures wa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down, the best no hassel warrenty program available. If you have an issue, call Geek Squad. They fix it or replace it with brand new one. Your model not available? They give you the newer version.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great service

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I was impressed. Overall would reccomend. This can help anyone!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 2 year Geek Squad for my new Roku TV and haven't actually used it yet, but it covers any damage and even if something as small as two pixels going dead on the screen and they'll replace it so I'd say for an extra $30 it's well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always get geek squad on high end stuff.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 year peice of mind. Especially since I was installing it myself over a fireplace. I Needed to know if I make a mistake and break something DURING INSTALL I would be covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Peace of Mind on Certain products.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Peace of Mind on Certain products. I have purchased this Geek Squad Service on various items over the years. No complaints.

    I would recommend this to a friend