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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30888 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 377 Showing 7,521-7,540 of 30,887 reviews
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this protection because you just never know with these new t.v.s how long they're actually going to last. "Planned Obsolescense" is real...and ridiculous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer had someone hack into it. The Geek squad saved my computer by telling me what to do as soon as it happened. I did not lose anything.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Karen. Thanks so much for your kind words! We really appreciate hearing stories like this. We're happy to hear that you had a great experience. Thanks for sharing it with us! If you have any questions, please feel free to reach out.

  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet. But it gives me peace of mind to use my two OLED TV's without any worry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent!!! Bought a Toshiba Fire TV and the screen went black after 7 months. Geek Squad came to my house and determined I needed a replacement. It has been good so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To have Geek Squad on your side is a blessing. The best thing about Geek Squad is that everyone is very knowledgeable and can pinpoint the problem(s). It is worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the geek squad protection with any of my big purchases. They make it very easy to schedule if you have problems and they replace it if they can't fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Has paid for itself sooo many times!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection has saved me sooo many times omgosh!!! I do not buy electronics without this and that's why I buy all of my electronics from Best Buy! Thank you Geek Squad!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG has great picture and value. Was worth the short wait on black friday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic and Affordable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG is a top of the line brand and this TV doesn’t disappoint, the picture and sound are amazing. I really can’t believe it’s being sold for such an affordable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have not used it yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't do the warranty on a TV I got about 6 years ago. But this time I did so if anything goes wrong I'll have them fix it. Best thing I did.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Better than the manufacturer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend purchasing the in-store warranty because 1: it's longer by 1 year than the manufacturer's warranty and 2: it saves you the hassle of sending it out to the manufacturer. Just take it into the store and they'll replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have always purchased the Geek Squad protection and had to only use them once for an appliance issue. No issues what so ever. Ease your mind and get the protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case….

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully will not have to use it but adding it on to a inexpensive TV seemed like a no brainer…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need if you are getting something electronic for a young one or and open box item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great added purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy this as it is great opportunity to keep your mind at ease in case anything goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that if anything happens someone will come out and if they can't fix the problem, you'll get a new tv. This is helpful to have.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great solution for my father-in-law

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great solution for my father-in-law who lives in Florida. We live in Illinois. This will hopefully ensure he will have a working TV for many the next 5 years without any hastle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5- Year Geek Squad Protection is the way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Geek Squad Protection Plan is always part of my TV purchase. The plan is affordable, and they are good about making good if you ever actually need to use it. I got this for my new large TV, and I got the 5-year plan..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having geek squad, for the most part it has been great, I did have a problem with my laptop, brought it in, they sent it out to be fixed. They also charged me because they said the problem it had wasn't covered under my protection plan, but when I got it back, it still wasn't fixed, so basically I went with no computer for almost a month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the investment .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a protection for your television,receiver,so forth . It's worth the investment for what u buy. I bought 5 years of coverage .

    I would recommend this to a friend