Labor Day SaleEnds September 7. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30888 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 385 Showing 7,681-7,700 of 30,887 reviews
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty much great overall service amd easily affordable. I highly recommend them in the future to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RELIABLE PIECE OF MIND

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a piece of mind. Great way to protect your purchase. when something goes wrong with our equipment Geek Squad is there to fix it or replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go For It

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With Sony’s manufacturer warranty at only 1 year; I have piece of mind knowing the Geek Squad gives me a 5 year warranty at the cost of $46 each year or $229 total. For a $1000+ tv if you have the extra money, go for it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use this service yet because my sony tv boke within the first year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEDK SQUAD INSTALLED MY TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i purchased a new TV. I needed to have it delivered and installed. By purchasing this it was more economical then paying for delivery and installation. Installation was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geeks are great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a contract with the Geek Squad, but have not needed to contact them for our newish television. However, my mother has used the Geeks numerous times to help with issues with her new computer. They are very helpful and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like ,it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best customer services، easy , efficient, worth it ,100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for the protection. I haven't had to use it yet, but it's good to know that it's there for me should I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Be protected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection you need. You never know when you buy a faulty product that doesn’t last long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great offer!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great offer, the extended years they offer are awesome!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad installed/mounted my tv.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv installation was very simple. All that was required was mounting the tv on the wall. I dont have any other devices that needed to be connected to my tv.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always feel that the quality of the products are not always as good as it should be Having the extra warranty gives a sense of security if anything goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are the best when needed for service or over the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT SERVICE TEAM

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad at Best buy is awesome. They are always there to assist you with any purchases and answer any of your questions in detail. They have experience and you can tell. I recommend getting this service when you purchase items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership rocks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money. I’ve used them for my computer needs as well as I got free installation of the car stereo I bought because I had the membership. Well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great service for any product you purchase that you pay a lot for believe me when that 65 inch TV arrives you want to make sure it looks good mounted on that wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always there when you need it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad replacement programs. I use them often when I have issues with my products I get a store credit and pick a new product is great! Recommend everyone purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and easy return process

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy extended warranty’s are straight forward and easy to use when something breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect this House

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a Protection plan is always a good thing when you think it might not last as long as the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use it yet, but for the price and duration of coverage, this is a must. Lower price point than plans I reviewed from competitors.

    I would recommend this to a friend