Customer Ratings & Reviews

Really good deal on extended warranty for TV protection. After shopping around Best Buy has the best deal.

I always get the geek squad protection because you never know.

Have not had to use but coverage is great. Assistance is good too.

So I bought the warranty for my 40 inch TCL on October of 2023. I called in cause I had a ghost image and I couldn't get any thing for local channels to work on this Tv and I tried 4 of them. So I called in and they said I had to bring it in or they could charge me to send repair out for service. I had a warranty that said you would never be charged?? So I just had shoulder surgery in May. It didn't go well and now in 2 weeks I am about to have my second surgery on my shoulder. I am older in my 60S. I brought the Tv in and the gentle said I wasn't supposed to bring it in. I would have to take it home and they would charge me. I have a warranty. I told my problem. Then he said he would check if they could replace it for me. Then he came back and said he would have to send it out for repair and it would be more than 2 weeks. I am having surgery and really need to have my Tv. I have always made Best Buy my first stop with TVs. I am going to replace my Tv in living room soon. But I am disappointed that not if I get my Tv I won't be able to install on wall with one arm. Just very disappointed with the overall process. I was hoping for a better outcome.

Definitely recommend to add geek squad warranty on everything you buy

The 2 year warranty is great for the price because of the kids

I hope I never need it, but my past experiences have been positive.

Always love the assistance I get from having a Best Buy warranty

Protecting the products I purchased from damage with the geek squad service

The protection plan from best buy is the best. No sending items In for repair.. just ty get a new one

Hope to never use it but it’s a great peace of mind

Geek squad help take the virus from my computer and helped me really quick

Hopefully I will never have to use it but some products aren't made like they use to be.

I feel protected w my purchase. I have the guarantee service and assistance for a great price

You got to get one geek is great. Get better appointments would help

Awesome desk lifter highly recommend does exactly what its supposeo

Get it. You will be sorry you didn't. It gives you peace of mind.

You can always count on Geek Squad to answer all your questions and fast service they offer

Tech was really good and very helpful. Good thing to add to appliances.

Geek squad Plans are OK but kind of expensive and your refund will only be in Best Buy gift cards