Customer Ratings & Reviews

Customer service is phenomenal. The tv is perfectly set up. Highly recommend.

Received brand new 75 inch Samsung TV with no delivery defects. Also received my purchase in anquick and timely manner. My new television produces a clear and ceisp picture with perfect smart app capabilities. I would highly suggest this product to anyone looking for a new television and for an affordable price.

The guys that came were great. Friendly and helped me set up my TV

Had 2 tvs replaced by Best Buy and had no problems with them! I always buy it on all my tvs! About to buy another tv from Best Buy and the service plan! Only people I buy from!

Profecional service ! Attention exelent! Quick service!

Love this service always the best! Highly recommend

Excellent service on time no hassle, Called store they sent repair man out he kept appointments as scheduled... New TV was delivered no questions asked.

I always buy the geek squad protection on open box items as well as computer accessories!

Haven’t had too ever use my Geek squad for repairs…however a great value and I feel extremely good knowing they are available for repair or too answer concerns

Sounds like I'm an add but after I started getting these warranties I realized how amazing they really were. If something doesn't charge right they fix it/trade it in for a newer item, if you drop it they fix it/get you a new and or better one, even if you plug it into the wrong power brick and fry the device like I did to my old 3ds they'll let you trade it in for the new 3ds. No matter if it's a 50$ alexa that gets knocked off the table by your cat or a 1500$ tv that jumps off the wall they'll help and get you back up and running.

I have not use it and I hope I wont use it but I read that they are great.

Excellent color and everything else, could've ask for a nicer little tv. I use it for gaming on my ps5 and it is just perfect with game mode.

Good warranty..after buying a TCL ROKU tv which we did not purchase a warranty on and having the sound go out and having a black picture after 2 years of use..we definitely bought a 5 year warranty with this Pioneer Tv..hopefully we’ll never have to use it but if we do we have it!

this will help me when i need it good deal good price thank Bestbuy

This service is a must have for all of your purchases. There is no haggle-they replace or give you credit immediately. I add it to all of my purchases.

Definitely worth getting for any tv no matter where you buy it

I purchased this plan for my new television because I would never know when it might need service..being on a limited income, I'm watching what I spend and everything counts..while I have never used the service yet it is satisfying to have peace of mind in case something happens.

Geek squad has some of the best protection for customers. They’re one of the few businesses left that doesn’t treat their customer’s insurance/protection coverage like it’s a personal inconvenience to them, or operate it like a scam and not actually protect your purchase when you try to get them to honor it. I don’t usually opt for “protection” because it is usually a scam. I do at Best Buy though, because they’re known for actually honoring their protection agreements.

I bought the coverage for my open box TV. I haven't had to use it, but I suppose the peace of mind is worth the price.

I bought my LG CX TV from Best Buy solely because they offer this protection plan. They are the only warranty/protection plan out there that I know of that covers screen burn in. I have always wanted to get an OLED TV but was always afraid of burn in. With this protection plan, I was able to safely take the leap and boy am I happy I did so. If you're in the market for an OLED TV, don't even think about it, get this protection.