Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 30853 reviews
(30,853 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 1 out of 5 stars
Absolutely terrible experience with Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy is batting 0-1 with me. I made an appointment 2 weeks ago for a TV repair at my house. I took the day off work with no compensation for the appointment. So today, 13, June 2025 on the day of my appointment, Best Buy canceled my appointment without explanation and wants to reschedule. Absolutely terrible experience. Because my TV is larger than 42” I cannot take it to the store. For geek squad to look at. Again, absolutely terrible experience and customer service with Best Buy. I’ll be taking my business elsewhere. I’ll also be talking with family and friends about this, and I’m 100% they will never shop at Best Buy again either.
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Good to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A much needed protection plan if in need of using.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Took care of issue immediately. No hassle or hesitation
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never needed it so I guess the protection worked:)
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just felt that this was needed for my new television.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always Buy Coverage Plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In my experience it is always better to be safe than sorry.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good for piece of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good for piece of mind, especially for very expensive purchases.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.protect your electronic stuff to have peace of mind
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great investment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are so great to work with when you have issues.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Excellent Product Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This warranty is guaranteed to protect the product for two years.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
have not used yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.have not had to use it on any device yet, hopefully it will stay that way
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. Great price. Love the 4K picture. Love the clarity
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Not used as of yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not used them yet but word is they are a1 at their job.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Must have protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you buy a new TV... spend the extra 40 to protect your investment!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
My perfect stand
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for my Samsung tv It looks nice all my family loved it
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
wow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.5 years is awesome. Can't go wrong with that type of coverage
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Television
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always get this cause you never know what might happen.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Make sure you always get protection for your electronics
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Make sure you always get protection for your electronics
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great ptice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price for 5 yr warranty, covers everything i want.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friend
