Customer Ratings & Reviews

The Geek Squad agent was very polite and helpful!! He corrected the issue with my Samsung Smart Tv very quickly the agent was very friendly and really was most qualified geek Squad member I have ever had the pleasure of being serviced by this knowledgeable and very professional person

Good Service by geek squad with much more affordable price

Excellent home delivery and professional service thank you geek squad awesome service

Worth the extra dollars. Had purchased plan when we bought our wall mounted tv, Samsung 75". After about 4 1/2 years the set started to go bad (white dots on screen). lived with that for awhile, the found the protection plan. Called for a tech to look at the problem, took the units numbers, to find a replacement part. Part was not made anymore, so, the plan replaced old tv with a new one. purchased protection plan again for the new tv..

It’s always great to have some extra protection for life’s unexpected events, and I like having that peace of mind.

Geek squad comes through again. This is the 2nd time that this warranty has replaced a very expensive TV with another very expensive TV. Very much worth the cost of the warranty. Sony warranty would not have covered the burn in issue on my former OLED. Geek squad replaced with no questions asked.

I bought the 5 year as many short warranty TV breaks just after warranty ends, so lets see how long this 65 will last

Love purchasing yheir insurance. Always feel like I'm in good hands in case of an accident.

The associate was very knowledgeable and friendly i will definitely come back to buy from this location.

I would recommend the service protection from The geek squad from Best buy it's affordable and service is great so go grab some geek squad protection on your appliance ,TV or any electronic that is offered on

Haven’t had to use it and hopefully won’t but it’s nice to know I’m protected should I need it

My Geek Squad Protection is the best purchase I could have made! I've had to use my plan twice so far since purchasing the TV. Once for the TV wireless capabilities, as the internal connector was not working, and once for the remote when the IR reader stopped working. The Geek Squad provided superior service both times. The wireless issue did take longer to solve, as the part was on back order for some time, but the Geek Squad kept in contact with me weekly to update me on the expected arrival and to let me know they'd not forgotten about me. Wonderful customer service!

Haven’t had to use it yet so don’t really know it’s worth but I know if you get a good GS rep it’s a good service

I am hoping I don’t have to use the warranty. Having a minimum of 50 characters. In order to submit the survey is ridiculous. If there’s nothing wrong, I would think you wouldn’t want to have a drawn out explanation. That is annoying.

Geek squad installed my television flawlessly and was very professional throughout the entire process.

Comes in handy. Peace of mind to have because you never know what happened with electronics.

Geek Squad not able to help as product still under manufacturer warranty, but transfered me directly to samsung to get replacement

I always deal good with the Geek Squad they haven't let me down yet thank you.

best of the best had a comp to them previously They know the job

I haven't had to use this yet, thankfully. Bought this coverage with a brand new LG OLED TV. Seemed like a practical buy given the price of the tv.