Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30929 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1415 Showing 28,281-28,300 of 30,928 reviews
  • Rated 3 out of 5 stars

    Mytv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv has not yet been mounted as of yet. Hopefully i can let you know soon.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    over 2 weeks and still broken tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the gentleman that came out is good and trying but the rest of the experience i am having with the geek squad is useless cant call the store have to try to talk to someone in guetamula who does nothing but read from a computer screen. next time i will save money and buy from amazon.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The issues with my tv continue after 2 appointments. Don’t if the service is bad or the tv.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ......

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoping i dont have to use but good to have....... ...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    .....

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ...... dont need it now but will see.. so far itsgood

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Want purchase again. May or may not be worth it in the end. Too many stipulations

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Seems to be good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this yet, and I hope that I never need to but good to have.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hopefully they are good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this yet, and I hope that I never need to but good to have.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    32 in LED

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv was great when we first got it. After a while the tv started having issues with the power switch. This problem became worse and totally unacceptable. It was still under product warranty so I did get a refund.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    candy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used plan yet, covid 19 has been an issue.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad for price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It definitely doesn’t look like it’s 1080p. I most likely would not buy again

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Protection for my TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to get the protection on such an expensive TV. Haven't used it yet however.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    2 year protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money and purchased a TV for my niece as a Christmas gift. It has a 2 year plan and she can take it to geek squad anytime.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The insurance isn't the best but some insurance is better than no insurance.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never ever again buy a warranty from them as they don’t cover accidental and their customer service is one of the worst in the world I even went higher to the corporate level and all they did was give me the warranty money back absolutely horrible I will never ever buy another product from Best Buy they lost my business and please BUYERS BEWARE

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for taking time to share this story with us. We sincerely apologize for the misunderstanding with the protection plan. I definitely understand the frustration. We would like to hear more about what happened and see if there is anything we can do to help. If this is something you would be willing to do, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 3 out of 5 stars

    Undecided if it was worth money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Undecided if worth the money usually .don't buy insurance .have not needed yet. Can't judge how good it is till needed

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    good price, but i hope that I never have to use it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the extra warranty on the TV, just in case something goes wrong, However, I hope that I never have to use the warranty.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    o.k

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    about to find out if it was worth it as I'm having issues with my purchase

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    What a disappointing waste!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My LG TV suffered cracks on the screen under very mysterious circumstances. This happened in less than a year of ownership, and Geek Squad would not repair, or replace it, under their so-called "extended" warranty. Unfortunately, what they offer to do for the extra coverage is NOT worth the extra cost, and I had to dispose of my TV.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent product, just wasn’t what i was looking for

    I would recommend this to a friend