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Customer reviews

Rating 4.7 out of 5 stars with 30554 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 147 Showing 2,921-2,940 of 30,554 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greeek squad gave me great customer service as always.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it. These TVs will die. Spend 80, and get a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksqaud services are prominent and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeksqaud services are prominent and reliable. I have opted this for my tv purchase on thanksgiving

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad help with questions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought a insignia TV 2 yrs ago and recently it died on me but thanks to geek squad they did what they could but it was dead. But did help with my questions and help me understand my options and where to go from there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't matter what the issue is, Best Buy is always there to fix it or replace the item. I got this with my mom's Samsung TV and there was a dark cloud spot on the screen. Samsung refused to fix it it. They said it was "tolerable for them." I called Best Buy and emailed them the pictures. They told me to bring the TV in and they exchanged it.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek Squad is Great

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection is a must have on basically anything with how useful it is

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I don't have to use the 5 year protection, but it's worth it for my new 77" tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind is priceless but I got xtended warranty at a great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service when you need it. Arrived on time and did great work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    opted to do myself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased this for my TCL tv. Have not used but I have incase anything should happen in the next 5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pic! I think this is a great tv! Works well and the picture is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hassle free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy protection plans on all of our TVs and computers and have used them on both. Best Buy doesn’t mess around and takes care of things if there is a problem. This is the only company I buy protection plans from because of this. No headaches and hassle free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You Never Go Wrong With The Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope I Never The Geek Squad, But I Always Buy The 5 Year Warranty.. I've Used The Geek Squad Many Years Ago On A VCR, They Were Great To Deal With.. An They Solved The Problem For Me.. Thank You Geek Squad..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quite a TV, LG has figured it out.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dealt with another brand TV for 8 months. Intermittent jittering was the issue. They finally refunded all my my funds and I purchased the LG OLED TV. I couldn't be any happier. The picture is amazing, even when the source is 1080P. A 4K source is phenomenal. If you research upscaling, you will find that it is quite a feat, to do it right. LG's OS has it figured it out. Others have not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good service I totally satisfied Highly rec

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service I totally satisfied Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Furniture services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No worries about future problems even with furniture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just for protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added for additional protection. Reasonable price for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV delivery and install new TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys delivered new tv..installed new tv mounting bracket, worked very clean and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have not used it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used it yet, but hope coverage is easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The exception to the rule

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually I stay away from warranties; however, Geek Squad warranties are the exception. Highly recommend spending the coin if you are buying something expensive.

    I would recommend this to a friend