Customer Ratings & Reviews

I'm so happy that we got this protection plan. Geek Squad knows what they're doing and is always reliable. With a crazy cat who loves bird videos, our getting this for our TV was a must.

I’ve been shopping for my electronics at Best Buy for longer than I can remember. I love the Geek Squad and I love the protection plans. Unfortunately I’ve had to use the plans over the years and I’ve never been disappointed in the repairs or replacements.

You should always buy the geek squad service when purchasing a device over the 150 dollar range.

This is one of the best services around, they do an awesome job on fixing the items that needed fixed.

Everything is working fine.I have no problem with the service.

Bought a tv and returned it. The geek squad service fees were also returned. No hassle whatsoever.

Haven't used the warranty yet but have used Geek Squad before. They are professional and take time to explain features of new TV's

I always purchase the protection plan. The Geek Squad has come to my rescue a couple of times over the years. Especially having a young one at home with his electronics. No telling when a spill or fall may happen, LOL. A necessary purchase. Thank you Geek Squad

I really appreciate the added protection. I live in Boston and my condo is rented in FL. Knowing that I have someone to call and get things fixed for my tenants locally is a real benefit.

Amazing thanks geek squad They helped me in getting my tv fixed

The Geek Squad service it well worth the price and I would purchase it again in a heartbeat!

I mounted my tv by myself thank you geek squad. Huuurray

Geek Squad protection is always great.. Its great to have..

I recommend always purchasing an extending warranty with any electronic/appliance you buy these days. It has paid off for me in so many ways, whereas I would be stuck with a huge repair bill or an unusable product. Best Buy has always been terrific about honoring their extended warranties, with with repair or replacement. The Geek Squad has always been easy to deal with, whether in store or home delivery and set up.

I love the 2 year replacement option better, it's not offered on the TV's. I've gotten 2 out of 3 bad TV's from Best Buy in the last 5 years and had I not purchased this, I would have been out my money. I suggest if you are buying a TV, just pay the extra cash and get a good named brand one like Samsung or Vizio. DO NOT go with the Toshiba or Hisense TV's, they SUCK and you are throwing your money away.

Haven't had to use this and hope we don't have to, but it's there if we should need it. Gives peace of mind!

Great service all the time. Whether you are in the store or have questions on the phone!

Well, i can't say this enough about Geek Squad, they are excellent! If you're on the fence about including their services, don't be! Its worth every penny. I've never had a bad experience with thembor have anything negative to say. They will always take care of you.

Haven't had to use yet, but it is a great value to buy with electronics

I am a very happy customer with Best Buy. Geek Squad these guys are great in putting my TV together and informing me on how to use it A GREAT BUNCH OF GUYS