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Customer reviews

Rating 4.7 out of 5 stars with 30601 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 215 Showing 4,281-4,300 of 30,601 reviews
  • Rated 5 out of 5 stars

    GEEK Squad hs been very helpful .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good buy Excellent customer service representative online!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed if you're buying an expensive TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to use this with my last TV, so I will be purchasing these going forward when I buy a new TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope we never have to use it. Normally I don't purchase a warranty. Have never owned a T. V. like this so I figured the warranty might be a good idea

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have this for any protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have the service to prevent any issue and they help me a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad's Excellent Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say about these guys. Over the years they have helped me in all kinds of situations with my laptop. They provide excellent customer service and they are professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A few extra bucks can save you a lot of headaches

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had issues with the Geek Squad. So far they have done the right thing for the electronics purchased at BestBuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the value. Easy add on to purchase. Have used Geek Squad for previous purchases and they are great to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and set up. Amazing job. Wonderful guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product excellent customer service in-store and online highly recommend bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for bigger purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is much needed warranty if you don't want to pay annually

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Assurance!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having the peace of mind knowing my problems with my electronics were covered. Geek squad was professional, not like a little overnight shop set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I NEVER buy without..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extended warranty has now helped me 3 times get brand new televisions when they weren't able to be repaired.. I won't buy any "investment" without it. Plain and simple..if they can't fix it you get back every penny you paid for it ,for a new one

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    This is the best insurance you can have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For expensive items, such as TVs, computers, appliances, and electronics the extra cost for the protection is a must. The Best Buy warranty and service has been awesome in my personal experience. They either fix or replace your items plus help with product questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG tv good for the family great for the kids.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TVs are great i e had for 2 yrs (knocking on wood as i say this) i have had no problems with them at all. Awesome picture quality and great volume. Easy to set up to internet and even easier to set up chrome cast for family movie night.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The perfect team !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy anything from bestbuy, make sure you Geeek squad ! They are amazing people, and they will fix anything you have. I have not had any problem with my Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased a TV through Best buy I was given a geek squad protection discount of $100 so I took advantage of it and have been using it the whole time. I've had surveillance cameras put up, home speakers installed and ethernet cable ran with this service this is an awesome deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan, love the geek squad. Bought the 5 year warranty for the new tv that was replaced by them when I had 2 year plan on old tv that died just before the 2 years. Highly recommend hassle free fast service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were reluctant to purchase the Geek squad service but so glad we did. We have need help several times and we also purchased a new TV and it is covered with 2 day shipping. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    50 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was on the phone trouble shooting what was wrong with our first TV. With his help he discovered that the first set had a problem with the picture elements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Edit title

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ll give you five stars reading very good awesome

    I would recommend this to a friend