Customer Ratings & Reviews

I bought this plan for my 55" LG CX OLED because it specifically states that it protects my purchase from burn-in. I had the opportunity to purchase the same TV for cheaper (after taxes) from AAFES but their plan does NOT cover burn-in.

I was so happy with the help I received... I had actually just opened my TV, almost two years after I bought it. It didn't even turn on.... They knew what to do... Thnx Guys

This is by far the best thing I have ever bought from Bestbuy!!! I recommend this to everyone that purchases from Bestbuy. It is extremely easy to use and there is no problems when you use it. Recommend to everyone

We love the service we get with Geek Squad, they are professional and will take the time to trouble shoot your problem. If they cannot fix it they will replace it. I’ve been using Geek Squad for over 20 years. They are dependable and keep you posted on the status of your repair or if applicable, your replacement.

Getting the geek squad protection is the best thing you can do for all your tech purchases. Now says it seems like everything is either broke or I need help with it and the squad is there for me when I need help.

My TV was one day away from being out of geek squad warranty but they honored it and I was able to get a new TV easily. It did take a couple of phone calls and some emails back-and-forth but no one gave me any trouble or pushback. I highly recommend geek squad protection for anyone’s purchases!

The TV was a lot bigger than I expected!! I love the screen size and how loud it can get and how bright it is. The only reason I give it 4 out of 5 stars is because it’s sometimes slow. Perfect for my BF’s gaming TV!!

It’s all just a big gamble isn’t it. Unless you have had first hand experience with other LG televisions. My LG television just died a little before its 5th anniversary. Maybe the television was on way more than normal during the 2 years of Covid. Anyway, decided it might be wise to have the Geek Squad on my side for this purchase.

I liked the TV in the beginning loved I had all the apps that my kids could use to watch shows but not the Volume no longer works, and I am hoping it is just a minor issue and the sound will come on.

I had such a pleasant man come and bring my tv. He was very knowledgeable about it. He kept me updated when he was going to be arriving and where he was at in his schedule.

Geek Squad warranty is great and come in handy just in case one of your items break down….

Love Geek Squad and their protection plans. I always get one and even if I don't have a protection plan they try to assist me as much as they can. Thank you!!

These guys are great and would recommend. They are friendly and quick

Got to have protection on all of your products that you buy it's the best thing ever that Best Buy can offer

Purchased as protection for unforseen future product failure. Provides a comfort level for significant purchase.

Easy and not too expensive for what it is and what it does.

Excellent product good quality and professional service

This 2 year protection service lived up to its promise. I bought a floor model TV. Ten days later it had technical issues. The Geek Squad surpassed my expectations. I not only received store credit for the TV, they also credit the money that I spent on this protection plan.

I can't remember what I bought this for but we haven't needed to use it. I'm sure it would have come in handy if something happrned to our purchase.

So because of my C1 TV just shutting off I decided to get this extra protection plan to protect my C2 TV for an extra year, hopefully I don’t have any problems so far so good