Customer Ratings & Reviews

I will see if I get any use out of this. I guess protecting a new tv is worth it in the long run.

Appreciate having the protection of Geek Squad! The ease with them is great.

They have kept my devices safe for all this time. Great value for the money.

Fast service, knowledgeable staff! Every time I had any questions anyone I spoke with was more than polite to help!

It’s worth it for the price. You will need to get the geek squad in case something happens to the TV or anything that you buy so it’s worth it.

I’m having trouble with the picture freezing when the tv is on for Long periods of time but it’s a nice tv when it don’t freeze it don’t freeze all the time it may have been the settings I had it on. . Samsung works with spectrum for streaming your TV without having to buy additional equipment. Nice TV this is the 24” bought it to fit in my armor you may think this is small but once you start watching tv you don’t notice the size. I also have the 50” in my living room that one is fantastic

Always get the extended warranty. This is my third TV that I’ve been able to use the warranty value toward a new TV.

Best Buy reimbursed me the full price, plus sales tax cost of my recently deceased 3 year old UN50JS7000. Without this coverage, replacement would be entirely out of pocket. Just purchased replacement HDTV with 5 year Geek Squad protection as well. Assurance well worth the cost.

You can never go wrong getting the warranty! Definitely worth it!

The agent was so patient & helpful. Answered all my queries. Took so much time with me. I really felt like a valued customer.

It is a wonderful product to have and I’m glad I purchased it.

This is a service plan, an insurance plan for any possible issues w/ the equipment we purchased. The actual evaluation isn't particularly valid until such time we have to make a call... then, truth will out.

Haven't had to use it. Will use if need to. I know other people who have used it and said that they wre please with them.

Got this for piece of mind. Hope I don't ever have to use it but have it just incase. Why not when you spend almost $2k on a TV, you want that extra coverage

Replaced my laptop when i cracked at the hindge with no problems

Did not use geek squad for my tv install but have used them before for computer problems. Great service with very knowledgeable agents.

The agents were professional and installed 2 TVs reasonable time, made sure I understood how to work them. Arrived on time! Personable and cared about performing quality job!

As i am familiar with the brand & the best buy geek squad protection i highly recommend purchasing the protection its a no nonsense policy. The geek squad protection insures that your item will either be repaired or replaced.

Great service informative they fixed my tv fast and searched rigorously for the parts needed to fix the tv

Geek squad always up to the task and gives me a sense of comfort knowing my items are always protected!