Customer Ratings & Reviews

Geek Squad has always come through for me in the past, it just made sense to go with the protection plan on this purchase as well!

First TV I purchased didn't work. Geek squad checked it real quick to verify the problem. Was quickly replaced by the technician.

The agents handle my TV magnificently they took it out of the box and plugged everything in for me

I got this coverage because we are moving to CT in June and I wanted to protect my new TV for the move. Turned out I needed it about a month after I bought the TV. Called the Geek Squad and they came right out. Ordered the part and had it shipped to my home. They were there 2 days later and installed the part and TV has worked great ever since.

I rated this excellent because of the peace of mind it gives. I haven't used it yet, but I know it is there if I need help with my new laptop.

We bought the protection plan when we bought the TV. The TV broke after about two or three year as the GEEK squad gave me a brand new one and installed ir and I paid nothing extra.

I never had any problems with customer service In my visits they were very responsive and courteous and helpful

My limited interaction with these folks has been good

Geek Squad fantastic Service company with quick complaint response.

Great support and great service. Fast installation.

Hope i don't need the protection. I wonder if they give you extra time if you have to wait a month for something that was in stock.

awesome tv , a huge upgrade of the one have years ago, no we can enjoy watching series and movies, so easy to setup

Very happy to have the peace of mind of a 5 year plan and if something goes wrong I know it'll be addressed correctly.

I've never been let down by geek squad and any issues have been quick resolved and settled.

Excellent tv. Love it. Best tv that's i have owned. Big looks gd on my wall

The tv quality itself is great. The speaker is decent but i did pair it with a bose sound bar instead. Took a star off because the remote is cheaply made and has to be paired if you change the batteries.

The replacement plans with Best Buy are great. If anything happens you just bring the item back and get a gift card to repurchase or you can purchase something else.

An extended warranty from BestBuy is a great idea for expensive items like refrigerators. I used it once for the ice maker and later when the compressor went out. After a couple of repairs, they decided to replace the whole refrigerator. Thank goodness I bought the extended warranty!

Purchased over a year ago and still going strong. No lines or bad leds Would purchase again! Recommend this item.

It is a must unless you are a computer guru yourself. I have used them multiple times fir some minor glitches with new computer. They are available if you call at less busy times of the day and know what they are doing to get your computer running as it should again.