Customer Ratings & Reviews

This was a great purchase. I don't have to worry if something goes wrong. If it does I can just pick up the phone schedule an appointment for the Geek squad to come out. I leave it to the professionals.

Agent was very attractive to my needs and everything was handled in a prompt and professional manner.

They do great work, and in a timely manner. If you want your electronics in good hands bestbuy is the place

We haven’t had to use the service yet and hope we won’t need to but I’m sure it will be well worth the little we had to pay for it.

The Geek Squad people are very friendly and professional. I buy most of my electronics at Best Buy and use Geek Squad Protection for all of my expensive purchases.

Geek Squad set up the TV & got it started. They were helpful & open to questions. We mounted it to the wall later.

I always purchase an extended warranty on products I purchase from Best Buy. In the past if the product fails I would return the damaged product back to the store without any hassle at all. They would either exchange, refund or order me something newer if the old product had been discontinued. I rated the extended warranty a 4 because Best Buy extended warranty is a little higher than Sam's extended warranty on televisions or some other electrical products.

The price was very cheap for the coverage. It was around $20 for two years.

This product is great for my security system.Its help my family by seeing who is at the door.

geek.squad is amazing it saves you money i highly recommend it to a friend.

Havent used so far but i Bought this additional plan for my worry free once i need help in future.Hope it will works like i planned

I love that the protection plan is 5 years for protection on products that are high priced items. I am happy with the options and the peace of mind that having the long term protection gives you. Very pleased that I purchased the protection plan for these reasons.

The phone geek squad team was very helpful! Tried trouble shooting and determined that the t.v. was not repairable.

Love geeksquad. Samsung service is a joke. Geeksquad makes it work.

The purchase of insurance for my new television was easy. Received an email right away. Happy with what the insurance offer. Originally when I purchased my television and went to curbside pickup, received email saying that I still have time to purchase. Love it.

The tv has a great picture. It was easy to set up. It is still working very well. Sturdy construction.

If you’re going to get something expensive buy the protection plan it’s worth it. You may never use it but then you never know what can happen. If lighting strikes and your tv is on and it blows something out you’ll know you’ll be covered.

When I buy any electronics in Bes Buy I get a protection plan too. My experience with those protection plan is very good, fix the electronics or change it if can not be repair.

Never EVER disappointed. I buy Geek Squad with anything that is an electronic - anytime I have had a problem - they are fast, efficient and worth it! Coverage is transferable too - handy! A total peace of mind...

The team at Best Buy in Virginia Beach are simply the best ... courteous, professional, knowledgeable and caring. Who could ask for more?