Customer Ratings & Reviews

I haven't had to use it yet, but I trust it, because Geek Squad has been around for a long time.

Have not used being new TV as of yet but will call if any issues.

I feel so very secure knowing that I have this extra protection . I bought this item at an open box purchase and was feeling a little skeptical about It since it was open box but it looks brand-new and with the extra protection that was offered along with it I am not worried about anything going wrong because if it does I'm protected.

The Geek squad team are awesome! I hate that I waited so long to get their help. I get nice guys that know tons of stuff. They have helped me with setting up a new laptop, got my old printer to communicate with my new laptop and did the greatest job on my install of new wall mounted tv with sound bar. Great guys!!!

I haven't needed their services yet, but the warranty seems outstanding.

Haven't had to use it yet, but helps having the peace of mind that it's there if needed.

Two thumbs up these guys really know what they’re doing and can help with absolutely anything. Don’t put this on yourself get the help.

Awesome protection plan. Worth spending the extra money if expecting to keep the tv long term.

During my issues w my Samsung TV, they made it out to my home but ultimately I was told there was nothing that could really be done. Ultimately I had the coverage for the tv and it was replaced.

Geek Squad protection came in clutch in the final hour for our old TV. It couldn't be repaired so we were able to bring it back to BestBuy for a different one.

The protection offered thru geek squad is by far the best electronics protection out there

They were very helpful with exchanging a TV. I was very happy with their knowledge

5 year warranty for a very decent price. It's hard to review something I haven't use but it's an affordable insurance. Never used Geek Squad before. Didn't like Best buy's last insurance partner.

I haven't had time to use it yet but talking to my sister and my brother I heard that this plan really helps protect your item and it keeps it from anything from having to a long as you got this warranty it really goes above and beyond his name and what it can do

When my old tv's screen broke out of nowhere, the Geek squad did all they could, but nothing could be done for the screen, but they gave the credit (the price of the tv) so I could buy another one.

When my old tv's screen broke out of nowhere, the Geek squad did all they could, but nothing could be done for the screen, but they gave the credit (the price of the tv) so I could buy another one.

Vivian was a wonderful tech. She had my tv up and running in no time.

Luckily we haven't had to use this yet, but the Geek Squad has always been helpful, so I'm hoping for more of the same should I ever need them in the future!

Insurance and stress free worries of you purchased product. Protection of your investment.

Gives me peace of mind knowing my tv is protected from any accidental damage or breakdowns