Customer Ratings & Reviews

High end tv’s are expensive and I have had bad luck with other brands high end tv and want to protect my investment. I will be sad for waisting the money if in 5 years nothing goes wrong but I would cry if I have spent another 2500 on a tv and it breaks in 2 years with no coverage. Protection well worth it

Best Buy does a great job of offering support with Geek Squad. Highly recommend!

Great experience every time I go to bestbuy satisfaction

Great experience every time I go to bestbuy satisfaction

Purchased the Samsung 43" TV for my son. I don't want to get a headache when he tells me it doesn't work. I purchased this 5 year Protection so I didn't need to worry. I would recommend the Geek Squad Protection to all for any product.

The additional insurance is always good to protect your purchase specially, if it’s a large one

So happy to have this service. They have installed a TV, completed installation of a printer and wi fi in my home and installed a dishwasher. I have purchases planned for Christmas and Geek Sqaud is my definite go to.

No one ever wants to have to use this but it’s best safe than sorry so we always opt for this added coverage. It’s so much less stress when something goes wrong and just added peace of mind for that “what if” moment. Definitely worth the investment.

The Geek Squad are some of the most professional individuals I have ever worked with. Jeremiah and Dakota in Joplin are friendly, professional, and highly knowledgeable. It was a pleasure meeting them and watching them work. They are awesome!

Purchased for my new $2k Samsung TV after my old TV died after three years. I've only heard good things about this service so i feel it is well worth having that comfort of protection

I’ve had The Geeks on everything I’ve bought from Best Buy. I have been so pleased with their ability to fix each of my computers when I’ve problems. I’ve recently had to get a new microwave and even that was a breeze. Thank you Geeks for being there.

Tv colors are great,like the fact that when ibluetooth headphones they connect immediately

A little expensive for a service that may not even be used, but better than having to replace the TV on my own for if it's defective.

So we haven't had to use this yet thankfully but the peace of mind makes us very happy.

Defiantly worth having this protection for an oled tv. Best Buy is the only warrant that covers burn in. This gives me peace of mind when making such a large purchase. It is expensive. Would not buy another oled without the warranty

Great tv, our kids love gaming on this tv, sound quality is also good.

I just bought a new TV with my geek squad credit because my three year old OLED had a few bad pixels. Worth every penny.

We live in the boonies in the summer, travel around in our motor home and live in the south in the winter. I love that I can call in any time and as much as I want and they can remotely go in to clean it up or fix most any thing. Unless it is a hardware problem. Well worth the money. Plus, it covers 3 computers.

I enjoy my protection if they can’t fix it they replace it

Buy the protection plan¡!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!