Customer Ratings & Reviews

great store always smiling bestbuy forever great stuff

This is just the best. Would buy again!! Best Buy is just the best enjoy buying my electronics here :-)

They do such an amazing job they are so smart and fast and helpful very energetic and get the job done

Excellent insurance for a product. I go to them outside of product purchase too. Always quick, knowledgeable, professional and kind.

Agents loaded in to my car with such professionalism

Easy to Use when you’re app isn’t working, my app wasn’t accepting my card and I bought it as an option

Have not had to use their service yet on new tv but have had great response when needed on computer

I don't have a review for this one, hope I never need The geek squad

For big ticket items, this seems like a must have.

I recently bought a TV and they can be smart but they can also break so by buying insurance gives me a piece of mind that if it stops working I can get it fixed and my money won’t go straight into the garbage

I would highly recommend the Geek Squad Protection. It's worth the price. When my tv stopped working, they provided a full credit to apply towards a another tv of my choice. The only downside was that it was difficult to speak with someone. I had wait on hold for a while, however overall the protection plan is great.

Provided great coverage for my product. Very easy customer service very reliable would use them again.

had to use this replacement protection and glad I had it for the TV did not last 2 years and had to be replaced for no parts to repair the panel with the LEDs..

Haven't used the service yet but for the price I added the 2 year coverage based off other reviews.

Have used the coverage in the past and it is very useful. Have had 0 problems.

I always purchase the Geek Squad protection plan for my products because I know that they are very reliable when it comes to responding to its customers when necessary! They certainly give you piece of mind as a consumer.

I purchased a Samsung 65" TV and it was delivered on time and set up in a short period of time. They had to move a heavy cabinet to get to the plug in's. They were very knowledgeable and polite. Answered any questions I had.

You can't go wrong with Geek Squad Protection on a device you expect to use and have for a long time. Every time I've had to use the Geek Squad Protection plan for an item that I got coverage on, the service has been great.

Great tv. I have not had to use geek squad as i have had no issues

They def took great care of our items when delivering and mounting!