Customer Ratings & Reviews

Love this protection, they came thru when my other TV had lines across the screen, one phone call and a replacement TV was on the way

Very good for protection also easy to use. Great to buy

due to the impending circumstances that happen on a daily life - it is always good to be safe - I have had issues in the past and if it was not for me having this extra protection - I would be in sad shape - I always get the protection even if I keep the item for 10 years - it may happen down the line

Guy came helped me with my tv he was great very helpful.. wasnt able to fix my TV but helped me get a new one on the same day

The quality of the tv is great and i love how they shipped it to my houseand let me know when it was gonna arrive!

I purchased the 5 Year Protection Plan for my 65” Sharp 4K RoKu TV because I thought I definitely needed it for a purchase like this Incase anything goes wrong with my TV. I have not purchased a Sharp before so I really don’t know what to expect from it. I guess I just wanted to cover all my bases and have a peace of mind and not worry all the time.

Great deal for a great price. Easy access to assistance and great response

need to protect your purchase. Great to have, I'm not tech savvy so i purchased this protection

Love geek squad. Always buy their protection services.

My sales person brought my TV to my truck let my seats down and make sure that my TV 75 inch fit in my truck

Not sure what to say about protecting except I am happy best buy offers it

Good …………………………………………………………………..dddddddddddddddddddd

Staff is mix of good and best. Overall experience was nice whenever I visited the Best Buy store.

The cashier was lazy and use my coupon toward the warranty instead of TV. The company almost loss the sale until another representative saw how upset I was and corrected the order. I have used a prior warranty on another tv and their service was excellent.

We got this protection for our 55 in flat screen tv. We have three kids so getting a protection plan was a must. One little mishap could destroy the TV and knowing I'm protected makes me have a sense of safeness with my investment.

Benefits for the price was excellent. Will buy again.

My customer representative was amazing and attentive!

Beautiful tv!!! Love the way movies sound! No sound, just the tv

Every time I have to call the Geek Squad on a warranty issue I have a hassle. When my Sony TV died after only two years, I was told I would only be given current market value of $1080 for my $1700 TV. Also, that I would not get delivery and installation and as usual I was told I am out of the service area (even though that doesn’t seem to matter when they are selling you the TV and warranty). Lucky for me the store manager agreed that this was ridiculous and got me a replacement TV of equal value and had it delivered and installed. It’s too bad I can’t devide my review into two parts. 1 Star for the terrible Geek Squad phone customer service and five stars for the store manager!

I give them an excellent rating. My first LG TV failed after about 4 years. My Geek protection qualified me for full original price toward a new TV.