Customer Ratings & Reviews

I am not a warranty person. My daughter bought me a Surface and purchased the geek squad protection. The surface dropped and had a crack in it. I brought it to Best Buy and they took it and mailed me a new one. No issues. I will purchase Geek Squad protection with all my electronics.

I haven’t had any problems with my tv, thankfully. But I’m glad I have this just in case.

Love the extended warranty on big electronics. Have used it before and is awesome.

I'm very with Greek squad when had a issue with the TV. They took care of me. I didn't have wait too long. I would highly recommend.

I always buy an extended protection warranty and Best Buy always honors it when warranted

Love the peace of mind with the extended warranty although o had it in two of my other t's I never had to use it.

Excellent service with a smile. Many perks! Confidant to do business with Best Buy!

Worth every penny. had TV replaced after it malfunctioned. A must when buying higher end televisions

Best customer services، easy , efficient, worth it ,100%

This is an insurance policy and as such it provides peace of mind even if it isn't ever used. It made sense for my TV and wasn't too expensive.

I recommend Geek Squad protection to protect the product. The only negative is that I wish that Best Buy would lower the price on the plan, back to where it used to be. I almost didn't buy the plan due to the high cost.

Would not purchase a major appliance without it. Best Buy’s warranty picks up when the manufacturers ends unlike most that charge you and arm and a leg and then have the guts to run it concurrently!

The person who called be back handled all my questions was not only kind but was a true professional. Also took my payment over the phone and also sent me an email with all details. He is an asset to best buy

Helpe set up smart tv to my new receiver ove the phone.

Geek Squad has been great so far. Smart techs, great service, very trustworthy and knowledgeable. Highly recommended.

Haven't needed to use my warranty yet and I hope I never will but I have used a best buy/geek squad warranty in the past and they always hold up their end of the deal.

Sharp quality and large screen size, for a small price.

Always feel safe. There is absolutely no substitute for being responsible. But accidents do happen, even with the best of us.

The Geek Squad installed my television and sound bar and made all needed adjustments.

Happy I purchased the 5 yr warranty. They were great in taking care of me. Thank you.