Customer Ratings & Reviews

We haven’t used insurance yet, I hope won’t need it, but knowing that TV is insured, there’s not worry.

Better safe to have protection than not to. T.V works so good i didn't need to report any problems.

Always top notch service! Geek squad is great when you need them.

I took out the 5 year service plan, the cost was very reasonable.

They helped me to setup a fit bit watch and transfer my information from the old computer to the new computer.

The television is good quality and the best price and the Greek squad service is the best

I always get geek squad when I buy items at Best Buy! Very easy to use and they are quick!

I bought this with my purchase of a new tv from Best Buy. I bought this for five years of peace of mind. Couldn’t beat the price!

Always buy the extra protection it has always been worth every penny I have spent!

The Geek Squad protection gives me the peace of mind for the next five years. I am certain if there is an issue with my new Samsung TV that Best Buy with take care of it.

Geek squad installed but never completed the set up of the TV The person that this TV was purchased for is handicap cannot set up anything. I paid 200 for this service over paid.

The sound and quality exceed my expectations the sound and image quality is great and is the perfect size the only issue is the remote stop working

I just bought a new laptop in September, a Dell, and loved it. Then it stopped working in December. I took it to Geek Squad and turned it in for repairs. Got it back within the promised time frame and it's working great again.

Protection plus -- you always want to buy extra protection for your product especially when you have such a large investment… Any electronics will fail at one point and you would like to make sure you have it protected…

Have yet to use this feature but definitely feel at ease knowing it’s there when or if needed.

You need a warranty of TVs, it just how it is now electronics do not last long. Geek squad takes care of things and makes sure the TV is running when it is back in your hands if it is not they usually replace it or find something similar

Great protective plan. I have 3 tvs and 3 have been replaced or fixed in the last 5 years.

I bought the Totaltech protection that included the additional 2 year Warranty. Peace of mind knowing that I have 'Pros' to rely on is great.

I think that this was a good purchase and will pay for itself over the life of the agreement. I would suggest that others consider this purchase for big tag items.

so we shall see if I actually need it and how they respond to what is needed. But making a huge purchase like this, it's better safe than sorry.