Customer Ratings & Reviews

Great help is setting up the new iPad I bought for my father in law

Glad I got the protection from geek squad. Technicians are knowledgeable and I feel much more peace of mind that I have the protection for my device,

This is a great thing to add to your purchase for piece of mind.Any problems they will fix or credit you full purchase price.No better offer out there the Geek Squad is the way to go

A must for ALL electronics. We buy with everything. In fact, bought a TV in 2019. The last I leg broke off 4.5 years later. Geek squad se t it back for repair ( which we knew couldn’t be done but went thru the process). We received a text allowing us to watch the entire process. Less than a week later, we were approved for a replacement. Since our TV was no longer offered, we received a full refund. Who does that for a TV leg? Well worth the extra $59.99, to get $290 back. Con: the refund comes on a Best Buy card so you HAVE to buy your replacement at Best Buy. We don’t mind but you might. Amazon does the same with warranties. We like the Allstate warranty best ( formerly Square Trade) because you get an actual refund but we still love Best Buy.

Worth it! Their services have assisted me in the past with Apple products and any questions I had.

In my instance, it was a lifesaver because I had a problem with my tv. The geek squad came immediately & exchanged it. I was wonderfully pleased. Initially i was hesitant because i nave 3 other Samsungs & never had a problem. It was the best decision.

The floor sales person was highly helpful by showing what was on sale that i was able to afford the 60" tv.

Excellent services, everything is solved very well.

Best protection ever! Had the Geek Squad set up my laptop & move my pics from my old laptop onto a flash drive i purchased & everything was seamless! I was ready to turn on & go with my laptop once i got home with it! Definitely a must to have with any electronics! The techs are so informative & know their stuff!

The colors are vibrant and the picture is crisp and clear. And no.matter where I sit theres no distortion in picture quality or color. This set delivers tge deepest blacks I have ever seen. The price was great on this set and the installation was professional, quick and easy.

I love my TV and I Iove everything about it and I love that I have geek squad it's a life saver best investment.

I bought it to protect my product. And Best Buy always sculpts the customer

I (thankfully) haven't needed to use my warranty yet, but Best Buy made it super easy and affordable to protect my purchase!

I've never used the Geek Squad I'm guessing they know what they're doing and they're probably pretty cool

Love adding the extra protection gives me a pice of mind

Peace of mind insurance. I hope to never have to use it. If I do I hope they deliver as promised. Rating is based on future promises. Seemed realistically positive.

I have not had to use the Geek Squad for this product but you need to have the ability if you need them.

Electronics are so expensive and more defective nowadays, you'd be crazy not to get the warranty.

Harvey came out for my in-home theater appointment and he was very professional. He was on time and he explained what was going on what I could expect what my five-year warranty covered what was wrong with my LGQNED TV and what my options were was very kind he was cognizant of, my household and that our household was a disabled household, and I was very appreciative of his generosity his suggestions and his great customer service thank you Harvey for a job well done !!

I haven’t had to use it yet, but I have on other products and they’ve always come through