Customer Ratings & Reviews

It covered my old TV and helped purchase a replacement. Setup was a great bonus.

We buy all our appliances from Best Buy and always get the warranty and Geek Squad protection and have never been disappointed. They are helpful and easy to work with.

On all of our purchases we buy the Best Buy geek squad protection because you just never know what all is covered by the manufacturer and many times the 12 months they offer is just not enough.

this service should come with every purchase just too bad we have to pay extra

It is nice to know if something goes south on tech or products, the Geek Squad will be there. Peace of mind is priceless.

Delivery only. Great people and service. Attentive yes sir

This squad is amazing. If you have any problems they fix it. And they do it in a timely manner. They are respectful, and very knowledgeable.

My tv had a black dot and geek squad replaced my television with a better version.

I bought this protection plan for 5 years i think it worth the money. I had a protection plan on a computer 7 years ago and had problems with monitor and they replaced the monitor without any issues

If you can afford the extra $$? DO IT. IT's a gamble if you'll ever use it, but hey...Insurance.

I bought the policy for a new TV. I havent had to use the Geeksquad protection yet, and hopefully never have to, but its good to know that they will replace the TV is there are any problems that cant be fixed.

Agents are usually readily available and always stay with me as long as it takes to resolve my issue and don't make me feel like the dunce that I am! Worth the cost!

Love it. Im 69 and installed it myself. Love built in Roku

I contacted the Geek Squad when setting up my new TV. They couldn't help but put me in contact with someone who could.

Love the Webroot, Ive had the service for over 5 years and havent had one problem thank you

Haven’t used it yet but I’m sure it will come in handy. & for the price you sure can’t beat it.

I bought this protection because when you spend thousands on a TV and it breaks I just wanted the feeling that I am able to get a new TV hassle free.

I actually had to have a tv replaced. Geek Squad made sure I knew it had to be removed from the wall to get replaced.

Love Geek Squad service plans they have always done me well. I just wish they were a little cheaper like they were before. Some plans have gotten quite high compared to other stores with the same item.

Getting a Best Buy warranty is always a good deal! With the smart tv's being a "fairly new" technology, I figured I couldn't go wrong with the fantastic Best Buy Geek Squard looking out for me for the next 5 years!!