Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 25436 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 496 Showing 9,901-9,920 of 25,436 reviews
  • Rated 5 out of 5 stars

    Best decision I ever made!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision I ever made this team has always been there when I needed them to help me get back up and running!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the truth. Will definitely tell others about this service/feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty great value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extended warranty on my TV is a great value thankfully I haven't had to use it but it's nice to know it's there in case I do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad I highly recommend getting it totally worth it never had any issues with them fixing or replacing items when needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the 5 year plan for my new tv. Didn't get it on my last tv which went out after the manufacturers warranty. Good to have the peace of mind if I ever have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use Geek Squad about once a year. Having this protection and the service is worth it for anyone with multiple devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always purchase one!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy protection plans are worth every penny. You hope you never need to use it, but so glad that you do have it when you do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geel Squad Stars

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has Always been amazing and Very helpful!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for a previous DLP tv from bestbuy and used it only once but it paid for itself in that one service call. Can't be too safe on a big purchase. Insurance policy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feeling safe knowing I'm protected!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feeling safe knowing I'm protected! The experienced people at Geek Squad have my back if and when I need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thankfully have not used this

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Signing up for the extra protection was easy to do. I hope that we don't have to utilize the coverage but I feel confident that BestBuy will take care of any issues we might run into...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They know what they doing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely recommend getting it when they come to help fix your product they know what there doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than sorry

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's better to have an insurance rather than taking some chances on this high end electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely needed in case of any type of accidents or malfunctions. Definitely recommend buy this insurance for the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    absolutely essential

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never buy anything without this layer of protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WARRANTIES ARE GREAT.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AFTER OUR OLD TV SET BROKE DOWN AFTER 4 YEARS WE HAD A WARRANTY ON IT AND BEST BUY REPLACED IT. BECAUSE THEY COULD NOT REPAIR IT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a Samsung Q80T television and decided that this was a good idea. Hopefully I never have to use it…..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low monthly fee. Deep resources, vast staff. Includes Editors' Choice-winning security-software license. Fluent American English spoken by all reps. Very reasonable wait times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always been happy with their warranty service if it dies they fix or replace it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For big expensive electronics I say don’t be afraid to spend on warranty!

    I would recommend this to a friend