Customer Ratings & Reviews

I really like Geek Squad when things I bought and things stop working.

Since our tv was going to be in the living room next to a fish tank we thought why not. It does cover humidity associated damage so it was nice to add.

I always recommend protection for your electronics. If something goes wrong you can always exchange your product if that's an option or money back.

I've purchased other protection packages and they've been very useful. One tv they actually gave me a store credit. It was very helpful for me to pick out a new tv of my choice. Which was 4 years newer.

Been a customer of geek squad over 20 years, and they're quality has declined. Had a product go bad in 6 months and the price of the item doubled. They did not pro-rate my credit and gave me minimal options but to upgrade to a way more expensive item, even though i wanted a direct replacement or next comparable item for my warranty.

We have had issues with appliances before so we did not take chances this time. We've always been happy with Gook Squad's CS and value.

First time I purchased a warranty at a good price.

Love this tv is so wonderful picture of image, good sound and very good for video games console

I was told the squad protection expired in Nov of 2020. They charged us for services about 2 weeks later which in reality we still had another year on our coverage. Good work except for charges still in protection .

The agent mounted, and connected my TV in a fast convenient manner

Worth every penny. Protection with no hassle. BB is there for backup to those unpredictable QOS issues

Good decision made to get extended coverage beyond what manufacturers offering only one year for just defects on their products. Yes, you should always have it mind when purchase a larger size T.V.

Smartest move I made this year! Got the open box TV home and hdmi ports don't work. They're coming to fix it next week. Already worth the purchase! I'll never buy a TV or major tech without a plan.

Great coverage when I needed it, Geek squad took good care of me

This was a gift from my son. I love the security of Geek Squad coverage

NEVER buy anything without Geek Squad Service Plan. Easy to use if the item has a problem. They look up all the info using my phone number.

NEVER buy anything without Geek Squad Service Plan. Easy to use if the item has a problem. They look up all the info using my phone number.

Haven't had to use it yet! Very reasonably priced!

Always buy the extended warranty. It is a sense of security that will ease your mind when and if you ever have trouble with your items.

My first tv I bought so happy with it!! Works well and picture is beautiful even the sound is great!