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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30530 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 30,530 reviews
  • Rated 4 out of 5 stars

    Samsung TV price match

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think that the person I was speaking with on the phone was very hard to understand so I called back again and I reached someone that spoke more clearly.They did take care of my problem so I would rate it's a four out of fiveonly because it was hard to understand the person and it took too much time to talk to someone because they tried to get you to talk to the computer untill you tell the computer many times (You need to speak to someone). So everything else is great except for those two issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life saver

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan is a life saver if your product breaks within two years. It saved us about $800-1000

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Santa's Additional Gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind in case something goes south with my new Samsung TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have this for a piece of mind! Have heard great things about the service!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good tv lag with remote choicing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good buy for price it’s great the image is beautiful the only problem is the smart tv part. Thought it was the batteries placed name brand batteries. And the tv remote still lags in allowing you to go through apps to pick what you wish to stream.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would most definitely recommend this!! It’s great to have insurance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality picture. Perfect sound. Highly recommend this tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sandman

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a warranty i dont think they need a review on a warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this just in case I might need it I usually don’t purchase extended warranties

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insurance for my equipment, Best Buy is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad extended warranty is worthwhile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek Squad extended warranty for tvs is worth it. We had a tv go bad after 3.5 three years and received a refund of the price to buy a new one because we purchased the 5-year warranty. The process was easy and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service!!! Definitely worth getting, team was very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have if ever needed, hoping that I don’t and my product continues past 5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty for 65" TCL mini LED TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy did well helping me get a replacement for my Samsung 65" TV. They gave me about $450 for my old TV which really helped me be able to get a high quality new one. The warranty was well worth was it cost me to purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection plan to have for all electronic devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of mind, worth the money. Just wish it covered everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely Recommend!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it and it looks great! Definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This screen protector is fantastic and I wish I could rate it 6 stars. In a horrific chain of events I tragically dropped my phone from approximately 4 3/4 feet directly onto cold hard pavement littered with gravel. (Dropped it out my car window) I hesitantly exited my vehicle and then proceeded to step directly on top of the phone which was screen side down. To my dismay I observed multiple cracks on the screen of my almost new iPhone 8. I then did the drive of shame back home where I could more closely observe the catastrophic damage to my phone screen. I slowly pulled it out of my pocket as a single tear ran down my face. Suddenly I was overcome with an epiphany. I had purchased and installed this glass protector on my phone. Is it possible that my screen was still intact? Is it possible that this 8 dollar product saved me from replacing my entire screen? I slowly peeled back the screen and was filled with joy. I haven't felt joy like this since I opened up my Nintendo 64 one 1990's Christmas morning. My screen was unscathed. I snapped a picture of the decimated screen cover, and gave it a proper viking burial. Thank you for your service tempered glass screen protector.The description of "ultra clear" is truthful: the clarity of my phone screen isn't at all diminished with it on. Because I have an iPhone 7, no protector can cover the entirety of the screen; this does, however, cover the entire flat part of the screen, unlike other protectors I've tried which were very visibly 1mm too short. The protector also doesn't cause any issues with functionality - touch sensitivity, 3D touch etc. all feel unchanged. The surface feels really smooth to the touch.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    Thank you Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the 2-year Geek Squad plan for my TV. I filed a claim when my TV screen stopped working but still had sound. I booked an appointment with Geek Squad, and they came to the house. They serviced my TV and gave me the info to call and order my replacement since there were no parts to fix my issue. The same day I called and the representative helped me with the replacement, ordered the TV, and set up an exchange date. Got my new TV without issues and my grandmother is very happy to watch TV again! It took 2.5 weeks to complete this which was long, but I understand that they had a full schedule when I made the service appt. I would recommend Buybest and their Geek Squad Protection Plans. The technicians were nice and helpful, the representative was kind and resourceful, and the Geek Squad delivery was quick. Thank you Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek squad are a great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to leave the laptop with the above sihce of the drivers which handles the brightness went down as well new laptop got hit with it. The geek squad were excellent and they not seen this before but they reinstalled windows on both and the ultra brigh They htness was taken care of. They are a great team .

    I would recommend this to a friend