Customer Ratings & Reviews

Bought the protection for my TV. I was able to replace my tv for a brand new tv a week before the warranty expired. Great deal, Great service.

Geek squad is helpful, informative and accessible. For the high ticket items GS are the best at helping you resolve issues.

It helps to have Geek Squad coverage on any electronics so I encourage everyone to protect anything you buy for the home.

This is an outstanding value when it comes to saving you money and having the right type of insurance to replace your phone parts or the phone itself for a two year period.

They are excellent went it come help you out they answer any questions you need they to help you

I did get the extra warranty for the TV but haven't had to use it yet therefore can't really say how well it will work for me but I am hoping with it being from Best Buy it will work very well for me

Sales Person was very professional with information and operation about extra service protection

Have used the geek squad for issues with my laptop. Would not purchase any electronics or technology without purchasing this service.

Never have a problem profesional customer service always in time

The agents always do a great job at fixing any problem !

Great quality for the money. Shows a bright picture.

Haven't needed it yet, but I'm happy with the terms and fine print. Potential burn in protection could be useful.

Quick to answer your questions. Fixes problems and gets your product back to you quickly. Worth the expense to add them to your purchases.

Great plan if your hardware breaks down. Good insurance plan.

There's nothing like having peace of mind when you buy something to know that you can return it with almost no questions asked

I haven't had to use the Protection yet but for $40 for 5 years I wont be upset if i dont have it. Better to have it then to need it and not have it. Only 4 stars since i haven't had to use it so i dont know if its easy and simple or a pain to resolve problems with the product.

Great warranty service. Would recommend to anyone one purchasing an expensive item. Piece of mind knowing you item is protected.

I absolutely love Geek Squad!! Whenever I run into issues with my computer, I can always reach out and they take care of my problem

after having several insurance claims for lightning strikes on our homeowners insurance this was a much better option instead of paying deductibles on the insurance claims

Was hesitant about this purchase. It has paid for itself. Great to know we have someone available to help when we need it.