Customer Ratings & Reviews

I have had no issues with Geek Squad in the past. maybe just the wait time to see a tech.

Covers all of my systems and devices %100 would recommend!

Very efficient and effective, ever ready to answer questions

I like tv Quality of tv and imressive and espcellily i like service you provided

It’s great to have geek squad When there’s any problems with your rich days and you have warranty, they come right on the surfaces

Best thing to purchase just in case of an accident, you are covered for 5 years.

Excellent service and really gives you a peace of mind especially with big item purchases!

Geek squad protection gives you peace of mind on your item.

I absolutely love the Geek Squad Protection service from Best Buy. I never hesitate to purchase it, especially for my television, as it provides me with peace of mind. Just a few months before the expiration date, my TV started showing signs of going bad, and to my surprise, Geek Squad refunded the entire cost of my TV. I had experienced an ongoing issue with it, which I had previously discussed with them, but it only worsened in the last couple of months until the screen completely stopped working. This time around, I opted for a Samsung TV, and it has been a much better experience. The support team was understanding and promptly emailed me a gift card as store credit. I highly recommend Geek Squad Protection for anyone looking to safeguard their valuable electronics.

It is good to have protection for your items thank you

You are the best for all my life. Thank you I Geek squad.

I bought the warranty on my insignia tv I bought less than 2 years ago, thank goodness. There was definitely an array of issues surrounding getting my warranty service but it all worked out in the end. I have just bought another 5 year warranty on my new tv.

Great offer, Worth every penny, highly recommend it...

I couldn’t get customer support for a ThinQ App from LG. Good thing that I bought Geek Squad support. They were able to help replace the TV in home. The only negative was it took ONE MONTH for them to get to my home. I’m still waiting. Slooooow.

Tv looks great and all the smart features work good also

The insurance agents were beyond expectations, and the all services for claim was easy, fast amd gentle

Very fast to go into the store and get things fixed

Always a good buy. Always a good response. I have no complains about the service.

Good protection plan, easy to setup and overall a good plan.

Excellent protection plan. I usually don't purchase extra protection plans. Since this purchase was an open box, I was mainly concerned with the remote having many sctatches on the solar charging panel of the remote. A new remote cost more than the protection plan. I am very pleased with Geek Squad coverage.