Customer Ratings & Reviews

The extended warranty gives me peace of mind. Hopefully I won’t have to use it.

worth the extra piece of mind! i add protection to all my devices ive used it and it helps protect your purchase

Excellent service and really gives you a peace of mind especially with big item purchases!

Worth the price. I take care of my stuff but you just never know.

The Geek Squad did an excellent job installing my 7O inch TV.

A must have if you are going to purchase any electronic device! I originally purchased a Hisense 75" flatscreen TV that a little over a year later, the backlighting went out on half of the TV and right before Super Bowl Sunday...sad day... Though I wasn't pleased with customer support when trying to find a way forward over the phone, I eventually was able to get in touch with a Geek Squad representative via the chat (recommend going this route). He was able to locate my purchase, and inform me that my TV would be replaced and at no charge due to the inadvertent issues! Protect your investments! You deserve to be compensated for items that you pay for and don't work to specs!

Haven’t had to use and i hope i never do but glad i have just in case

Got it to be better safe then sorry. The cost was not bad.

I love my TV and this be my second one and I going to get a larger for my family room

Excellent! If I need assistance they will be available. I haven’t needed them yet but in past purchases I needed them.

The TV i bought is a gift for my sister in law. She moved in to a new apartment and she loves her new tv.

[Employee of bestbuy] Great piece of mind protection for my new Sony Bravia 5!

Really worth the value! Enjoying the assurance of the warranty.

Standard protection is a must to keep your quality items in Tip-Top shape.

Ive not ever had to use. The technicians are definitely full of great advice. Ready for any challenge given.

Always purchase the extended warranty with any new TV

Best Buy (Geek Squad) honors their warranty. I've bought this warranty for each of my kids laptops when they go into college. I have one who tends to have issues with her machines. In every case, Best Buy has honored the warranty and fixed or replaced the machine. Awesome Job Geek Squad!

Gives me the peace of mind just in case something were to happen

The installers were very professional. They were on time, removed the old broken wall mounted TV and installed this beautiful LG OLED. They showed me their recommended setting. Haven’t need to change any setting though I tried, but couldn’t improve anything.

There pretty easy to get in contact with and they don’t make it difficult with their appointments like some other companies