Labor Day Appliances SaleEnds 9/16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30910 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 827 Showing 16,521-16,540 of 30,909 reviews
  • Rated 5 out of 5 stars

    I wouldn't buy a tv without the 5 year plan.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always good to have the piece of mind that comes with a 5 year plan. It just makes good sense.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv wouldn’t connect to internet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast service!! Takes care of any problem! If it’s not worth a fix, you get another product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD PLAN!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GSP is always a life saver when something goes wrong with the TV , they come right out and check everything and let you know what the issue is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been using Greek for a really really long time . I would recommend this to any one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and friendly fixed my problem and explained in detail well worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes they are called the Geek Squad and they are great i love the SQUAD your the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick service always helpful and takes care of problem quickly customer service is top notch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Qqq

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    T hi is is worth the price and piece of mind that I have protection in case somthing happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have and protection plan on your item for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy I got this very very happy for Best Buy great store to buy things from

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect item i loved it very good gift for christmas

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yep

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service I really love dealing with these guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having their protection for all of my products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not be happier finally a top of the line item in a smaller size!! Well done Samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great extended service.

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt and notify when coming. Did service well. Cleaned up great.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the protection plan for my tv, haven’t used it but it came at a great price at time of purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and they always try their best to replace or provide credit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    buying a new tv and having the protection gives you piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommended

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this service for any electronic item that is generally more expensive than you can afford to replace if it breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I figure a 2 year warranty is a good investment for a New TV with how often they change.

    I would recommend this to a friend