Customer Ratings & Reviews

Got the 2 year warranty. Anytime I’ve ever had to use it, it’s always been a pretty simple process.

Nice to have someone come to service if needed, cause I mounter it &' high!

These guys are fast and quick. It's worth to pay for a peace of mind. Go for it

The Geek Service is very professional well worth the investment.

TV mounted on wall. No problems. And all programming was correctly done before leaving

It is always a good idea to purchase Geek Squad protection plan. It has saved me a lot of money!

Geek squad Explain how to connect to the internet and setup the smart TV easily.

Great purchase. They really stick to their words when it comes to replacement.

I always purchase geek squad protection plans with my large item purchases and they are worth it.

The agent mounted my tv and connected all respective devices. Geek squad always delivers!

I have the protection of knowing my product will be repaired or replaced if it breaks down.

Got the service but haven't had to used it yet. Good to know the help is there when needed.

No issues so far. Just customer service when a call was made .

Great people to help fix any problems you may have there a great help

Geek Squad has been great to us. No hassles. If they can’t fix it they will refund your money or give you a new one.

To pay such a small amount of money to have peace of mind for five years is out standing!

Always happy to purchase the protection plan in the event that something were to go wrong.

Only way to purchase electronics is to add the Geek Squad Service!!!

Great price in a warranty. I bought the one year membership which discounted it even more

This has been the complete failure for TV replacement. Manufacture only touts that they are working on firmware updates and keep asking us to wait until they fix the issues and then bestbuy keeps touting that it is only up to the manufacture to handle all the issues within the first year. Have been stuck with a frustrating family situation when ever we try and turn the set on and make it work right with the new gaming machines. This turned out to be a big joke. BestBuy is certainly no longer the company they used to be. They took care of us for years and the last 3 -4 years has been a nightmare of experiences and Sams and Walmart have never failed to just address the problem and take care of it immediately and on several products we didn’t even have the extended warranty. They just seem to stand up for the consumer and try to do the right thing, not the corporate thing. We have since stopped over 33 people and family from doing any future business with BestBuy.