Customer Ratings & Reviews

Had ethernet problems with a TV on the 5 year plan. Geek squad couldn't solve issue on the phone. The rep made an appointment for Geek squad to come out and fix it. In the mean time I reset the TV numerous times and it started working, so I canceled the appointment. I'm giving them 5 stars because the rep on the phone was pretty helpful and set me an appointment right away.

The geek squad protection is 2nd to none hands down never leave best buy without a warranty, no matter what you will never go through a 3rd party warranter you will always deal with best buy directly

18 month old Samsung tv stopped working for no reason. Purchased a new tv from Best Buy and got a 5 year warranty. Best Buy offers the geek squad who I was able to call and set up my new tv. Excellent customer service

Dunno what to say here. I didnt even take it outta the box

Haven’t used it yet! Hope I never have to but good to have

Great Protection Plan for a good price for my device.

I have used geek squad on a couple of other items (computer, vacuum, washer and dryer). The couple of times we had to use them, they were easy and quick to use. I will definitely recommend them to anyone.

I bought this tv for my mom and dad and they are in love with it

I do not buy extended warrantees as a rule, but for the great price of the 5-Year Standard Geek Squad Protection you cannot go wrong.

Have geek squad with every purchase because of their reliability and excellent service

Geek squad was great and fast results in getting your problems solved

The Geek Squad fixed my iPhones faster and better then the Apple Store and it was cost me less you can’t ask for more than that. Thank you Geek Squad

Well worth the cost - Time frames for certain repairs are always going to be subject to delays - Bottom line is though, Geek Squad stands behind their commitments and will continue to work on an issue until everything is up and running as good as new - People just have to keep in mind, everything isn't instant gratification... as much as we would like it to be - Robert C

All my appliances were vreaking down at the same time: the laptop, tv, smartphone, and etc. My tv wasn’t even a year old yet. I digned up for 5 year agreement for peace of mind. It is an excellent investment

I purchase Geek squad protection on just about everything and it has ALWAYS been worth it. It makes everything easier and I always get great service if anything ever happens to my electronics.

The agents were very knowledgeable and very proffessional

I purchased the 5-year Geek Squad protection on my last television. It played out after a little over 4 years and Best Buy was quick to arrange for a full replacement. I repurchased the protection plan on my replacement. This is the best protection for the investment. No hassle and great service.

excellent service ! would recommend them..anytime..

Due to having 2 TV's blow up within months of each other, we felt the extra warranty was warranted! We have surge protectors on our whole house and also extra ones for each TV. The blow ups were just the way both older TV's decided to die. We believed the extra warranty would be helpful because of the lightness of the TV and it's fragile position.

Always a good addon for products you care about!!!