Customer Ratings & Reviews

Geek squad is always the goat of all warranties. They always take care of any issues.

Geek squad is always excellent. I love shopping at Best Buy for their customer service.

The service is good and they are very professional.

Really good service and nice to know I have something to fall back on

This product is quite resistant, the TV can be placed in various positions, it also comes with a large number of accessories to adapt it to different brands of TVs

Produce works just as it should. No issues and customer service was exceptional. I will continue to use Best But gor all of my electronic needs

My wife Samsung went out geek squad was unable to repair it had no problem getting a gift card for full price of the TV used it for the standard warranty on my new 65-in OLED TV

They are great. Very Helpful. I love the 24/7 support they have. My son threw somthing at my tv but because I have the protection I can get the TV fixed.

The original TV and delivery went flawlessly. Somewhat disappointed in taking nearly the entire week for replacement.

I bought a 55"and a 65" SONY TVS.And then I also had them delivered and mounted.and then I got the warranty for both for 2yrs.I am 100%happy

My TV was poorly packaged and arrived broken and cracked. One call to the Geek Squad and arrangements were made for it to be picked up and returned for a full refund on the TV and 5 year protection plan.

I have not had to use it yet. And I pray I will not have to. But I am glad I brought it. This is my second TV from Best Buy. I never had a problem with the first TV.

Depending on the cost, the extended warranties can be a life-saver. You have to weight the cost of the plan verses the cost of the product and the likelihood of failure...I almost always buy them.

Geek squad is a great option to add on your electronics. I use them for years already and always works for me. The good thing is after 3 or 4 years if it breaks they will give you the store card and you just get back on again with new toy.

Best buy was AWESOME! My 85" TV died after 3 years, and Best Buy was GREAT to deal with on the replacement.

Fast and knowledgeable Ontime Great service Professional

[Employee of bestbuy] Geek squad serviced my tv. Weren’t able to fix so they gave me store credit for old tv and I was able to purchase a new tv for no cost. Awesome!

I purchased the Geek Squad protection because I've unfortunately had to use it once before on a 75" TV which was only a year old. The process was quite easy and I received an extremely equitable resolution.

I purchased a samsung 4k TV back in August of 2016 and out of nowhere it went out in January in 2021. Luckily I had a 5 year product replacement plan on the TV. I was able to have the TV replaced and was given a full refund by best buy.

The service was excellent and the technician set up the TV and connect everything that was necessary and they also did a follow up call