Customer Ratings & Reviews

I like having the opp to have this service when needed

The agents mounted new set to existing mount, set up and walked thru basic operations and functions. Saved a bunch of frustration using Geek Squad

Geek squad are always very helpful when ive had a problem with trouble shooting something i dont understand. Thwy are very professional.

At first I was thinking I would self-insure myself with my very expensive 75 inch Sony TV. But after reading some reviews about how costly this model is to repair I decided to opt for the five year protection plan for a piece of mine. It was very expensive however, even considering I Purchased total tech.

The tv quality itself is great. The speaker is decent but i did pair it with a bose sound bar instead. Took a star off because the remote is cheaply made and has to be paired if you change the batteries.

Great purchase Best Buy is the best my favorite store to shop

That was the easiest transaction I’ve ever had to do!! Thanks!

Geek Squad is a value for your products you buy. Technology now cost you a penny plus. With this Computer Gaming Model this plan can save you Lots of money. Have used the warranty a couple of times vs having to pay FULL price for a new one.

I love that the protection plan is 5 years for protection on products that are high priced items. I am happy with the options and the peace of mind that having the long term protection gives you. Very pleased that I purchased the protection plan for these reasons.

Had a small problem, getting my TV to set up, they came out and helped with the final installation! Same day even!

They are always available to help, with any questions you have.

The purchase of insurance for my new television was easy. Received an email right away. Happy with what the insurance offer. Originally when I purchased my television and went to curbside pickup, received email saying that I still have time to purchase. Love it.

These guys are great and would recommend. They are friendly and quick

Never have used a protection before, but this time it paid off, and everyone we worked with were excellent.

Just wanted to get a little extra protection for my new TV.

Great covetage. It makes you feel safe and you are protecting.

I bought an inexpensive smart tv for my grandkids to use in our garage. So far so good, but I thought insurance would be a good idea, and the price was right.

While I have not needed to use these services for the product I just bought, I have had to use the Geek Squad services before. They have always taken care of my needs and I will not have a major purchase without it. Geek Squad protection is one of the main reasons I purchase all of my electronic devices at Best Buy.

knowledgable. covers burn-in for oleds. what else do you need

My TV got burn in around 3 years in, and after 4 years, started flickering. I returned it to best buy and got a replacement TV with equivalent specifications and value.