Customer Ratings & Reviews

Geek Squad is awesome! Great, friendly service!!!!

In my personal opinion a Geek Squad protection plan is a no-brainer for most of Best Buy's products. I especially get them when I buy a TV, they've saved me more than one time when a TV is just stopped working. To pay the reasonable price for a 5-year plan, to me is a no brainer. I personally don't recommend the 2-year or 3-year plans for TVs, most TVs don't last longer than that (planned obsolescence). A Geek Squad protection plan is more suitable for a television let's say over $400 or $500. You can't replace a TV for the small price they want for the protection plan. So even if you don't use it, because your TV outlasted the 5 year protection plan. Just know that you happen to get a TV that outlasted it's useful time (planned obsolescence). I've had many flat panel TVs in the past 15 years and most of them did not last more than 5 years. Over those 15 years The Geek Squad has either repaired or replaced my TVs with virtually no hassles. In my opinion A Geek Squad protection plan is a must.

The geek squad was friendly and patient with my decision.

Beautiful tv great pictures I recommend it to anyone looking to upgrade

I have purchased a mini things through Best Buy and everything I have ever brought. I have never had any problems if something went wrong I needed to return it or if something was damaged and I needed to return it the Best Buy Plaza Airport Road is the best never had a hard time they have always been willing to assist me And I appreciate everything they do Best Buy really stand behind a products thank you guys so much. That’s why I will continue to bring my business to Best Buy. You have an amazing holiday. Be blessed.

Fast quick reliable service. Showed up on time and was friendly

This was a great product for the money.The service was great.

Gives us great piece of mind to know our investment is covered by the Geek Squad!

my tv is broken. I got right through to someone and got an appointment. very easy and I didnt have to do much. hope the repair or replace is this seamless.

I didn’t use them to assemble the tv and haven’t had any issues yet, but if we do it will be covered by the geek squad.

You can never go wrong with geek squad. Ive akways used it and they dont mess around. They get things done fast.

Geek squad has helped me and my family so much over the years. I will never forget when my computer was messed up and they helped fix it! Awesome staff and great in store support!

I would highly recommend purchasing the geek squad protection. Especially when purchasing open box products. Any issues you have with the product they will take care of with no hassle

Getting a warranty is a must in this brand. This is the 3rd tv delivered within 5 years.

Overall a great deal for 2 yrs protection, especially with young children in the household!!

Support has been good so far. I hope the protection plan is worth th purchase if needed.

Definitely worth the money for a five year warranty on the TVs

Awesome protection that was available when I purchased the TV.

Bought in the store with the TV.... clerk very helpful in explaining the great value this plan really is

I like getting the Geek Squad Protection because technology today can be intimidating. Having Geek Squad ready to help me solve any problems that come up when I have questions or issues. They are responsive and know right away how to fix the issue.