Customer Ratings & Reviews

Geek squad has never let me down if a product I bought has been damaged. I can get the same product good as new from the shelves at the store.

Pays for itself with replacement or repair. Always has been easy when I’ve had to use the service and it’s worth the small coat to protect an investment.

A very good service for someone like myself who isn't the most tech savy!

I always get the protection plan. It has saved me twice! No hassles!

Just glad to have the service iv not officially used it yet.

It is very good to have guarantees for what one is buying in the store and that the products sometimes turn out to be defective and can help them

It is very good to have guarantees for what one is buying in the store and that the products sometimes turn out to be defective and can help them

It is very good to have guarantees for what one is buying in the store and that the products sometimes turn out to be defective and can help them

I aquired at purchase of TV, I had difficulty later related to a neighborhood power issue. The repair tech was very helpful in restoring my device in a prompt fashion. Thanks to the Geek Squad.

They have great communication skills and helped me out alot

Great Idea for Peace of mind. Sales was amazing. Thanks

It’s good thing to have when u have problems with equipment

Good value highly technical people warranty pays for itself

Totally worth it. My cat broke my last tv so this is a no brainer for me

So far so good. Nice tv, good price. Hdmi arc is needed to use surround sound.

The geek squad was awesome returning my defective TV and getting into something entirely different, hopefully I dont need to use them with the new one!

I recommend that standard geek squad protection always be purchased if you expect any response by the geek squad when purchasing hardware from Best Buy if it requires installation and setup.

I haven't had to use them for this TV but they have fixed other things, they helped me setup, install and direct. a must have when you don't think you need.

I purchased the 5-year plan for my open box 43" LG 4K television. always buy the additional warranty because I believe that you can never have too much protection.

Geek squad customer service is one of the best. It saved us a lot when a power surge took out our tv.