Customer Ratings & Reviews

I was a bit disappointed that the first year this is paid for we can't actually use their services unless the problem is from a power surge. If a problem arises within the first year, then the buyer has to deal with the maker of the item. It makes sense except it seems that the Geek Squad insurance should kick in at the end of the year and be five years from that date. That makes sense in my world. Haha!

Very sturdy, and easy to put together. Very satisfied with overall product

Great package to gwt when spending on electronics def recommend when have kids at home

Better get this because, if the remote goes bad your in trouble

Very easy to submit a claim. Will always get for large purchases.

These plans are no brainer to me. Just one repair will more than pay for this as opposed to the repair bill higher than the units value.

They set up the TV and explained almost everything. When the TV didn’t let me access my apps, I called and no one called back

Great protection for a great price Love they’ve now don’t have to Worry about anything. Best Buy always stands behind The product.

We only purchased the extended warranty on our T.V. due to the cost to replace or repair. Thankfully we have not had to use the service, but am happy for the peace of mind.

I’m so glad I added this protection for my Samsung TV

I didn’t have to use it but I’m glad I bought it. Never know what can go wrong when it comes to electronic devices. I know Geek Squad protection would take care of me if I needed.

This is the best equipment protection that I've ever purchased.

I have continued to reenlist this service every year. The team is right on the spot with any problems. Fast, friendly and cuteous.

Geek Squad is probably the most sure thing to invest in when it comes to purchasing electronics. If anything goes wrong that manufacturers won't cover there's a great chance these guys can fix it.

With the Geek squad protection plan is just like it sounds... peace of mind if anything goes wrong, they are on it!

i will always purchase geek squad for major purchases! This was for the tv we bought when we first moved into our home!

Has done what’s supposed to no issues . Took my tv back and replaced

Loved that a five year plan was offered for my new TV. I never buy any big ticket item from Best Buy without the protection plan!

Always a smart thing to have, especially since Geek Squad is so dependable, professional, and quick to respond/book appointments.

Great purchase, easy set up and pretty durable for a small tablet.