Customer Ratings & Reviews

Scott has always been great to me. Their service is quick easy to communicate. I’m usually hesitant to buy it but with these types of items it’s worth it and they always pull through.

Some times these are a must to have these days. Bought this protection for our second dehumidifier. The first one died a few days after the factory warranty was over. You get a store credit for what you originally paid for the original so you can get a new one.

Greeek squad gave me great customer service as always.

Great experience with the store. Definitely returning go to this store more often

Love knowing that I have protection for years to come. Thank you Best Buy for making this so easy on me!

TV developed fine horizontal lines couple months ago, picture sometimes delayed coming up on my 50” TV. Called Geek Squad and the next day servicemen were here, parts ordered and they were back a week later. Upon their inspection they called for the TV to be replace, they delivered the replacement & took away the damaged one. The only cost to us was a new protection plan (5yr) and being patient a couple weeks

My Geek Squad service is very awesome and the delivery is very seamless ! Have never regretted buying from Best Buy

Don't think I'll need it but bought it anyways just in case

GREAT VALUE FOR PEACE OF MIND ON ELECTRONIC PRODUCTS!!!! 1 TV I BOUGHT IN YR. 4.5 SOUND WENT OUT COMPLETELY & GOT CREDIT TO PURCHASE A NEW 1 WHICH I UPGRADEF THE SIZE FOR ONLY $30 MORE!!!!

Protects my electronics and if they can't repair they replace. Love it

Great investment, very important purchase. That's why i chose best buy

Super great service. I really enjoyed my experience and am very satisfied.

Geek Squad 5 years plan save my bacon on TV’s twice now, it’s a must have for any owners purchasing at Best Buy.

Geek Squad always someone ready to answer your questions and at the ready when you need to make an appointment.

Hope I never have to use it. But if needed they will come to my home to repair.

No worries about future problems even with furniture.

Good for everyone...... Good purchase.............

Excellent everyway. I would recommend this ptoduct

I was lucky to have purchased the insurance for my tv, otherwise I’d would have had to spend money on a new tv, but after a simple call and an coming to my home I was given clear understanding or what to expect, and given a new tv within a couple days

By far the best protection plan for any TV . I wouldn’t buy a TV without this protection plan ! Tv bought in 2017 just had the screen go out on me , so Geek squad came and looked at it (now being 2022 and the TV is almost 5 years old ) and determined it couldn’t be fixed so I received the full amount of what I had paid for the TV , to purchase a new one. Once again , totally worth every penny and best protection plan that was easy to use and fast to fix the issue.