Customer Ratings & Reviews

Not really required I took because it bought open box tv

Gave a 3 necause I just bought it. Hope I dont need it on a samsung product. Better safe then sorry when a tv is that much. Some people pay insurance on their phone monthly for more money.

A NIGHTMARE! TV was shipped to me cracked - Best buy did not have any available for shipping so I drove the cracked TV 90 min each way to replace. I get home and get a email that someone cancelled my 5 year plan and replaced it with a 2 year. I have talked to over 10 people on the phone and have have them open two separate cases (whatever that means) and NO ONE can make that 2 year plan back into the 5 year plan I purchased. So FRUSTRATING to deal with, as no one can help and you can't talk to anyone above lever 1. Buy stuff form ANYWHERE else and save your self the frustration! Also love how the phone agents hand up on you when they like.

It wasn't very expensive and it's good to have protection.

I brought the 2 year plan for my 55" Tashiba smart TV on 5-16 -2021 in store at Best Buy. Add the 2 year plan also, and ask "what do the 2 year plan cover" and the reply was "all damages" from the sales representatives. I had a accident fall trying to mount the Tv to tbe wall and damaged the scree. Call Best Buy and they told me the protection plan doesn't apply. Cancer the 2 year plan.

TV will be used to display upcoming events at school functions

How do you turn off the speaking! Drives me crazy!

Why not cover for the chance of damage? Worth the money.

I haven't had any problems yet and hopefully won't have any

I haven't had any problems yet and hopefully won't have any

Good plan.. Decent price ... Hopefully won't have to use it

The protection was a good deal and gave me peace of mind.

Very helpful with info on all products I have purchased

Easy setup. Good but not great picture. Would recommend.

Reasonably priced insurance against surge/lightning damage.

I purchased the warranty because they said it will cover anything. On my 70" vizio a bug managed ti crawl under the screen to the center of the tv so now there is a perminit black dot . if they are willing to fix this issue i will come back a re review the warranty!

Everything Ive Dealt with Best Buy Offered was Gold thus far.

have not had to use this warranty so that is good,

Haven't had to use this yet but I feel it is good to have

Very good warranty from Geek squad and fast services.