Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 30891 reviews
(30,891 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 3 out of 5 stars
Have not used
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not used this yet but was a great price for a 2 year protection plan for my TV
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Great price!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everyone should buy the warranty when they make a major purchase.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Usually a safety precaution
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Strongly recommend for on sale items, especially of non top brands.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 2 out of 5 stars
Haven’t had the opportunity to use yet to rate.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really can’t review the warranty because I haven’t used.
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t used it so I don’t know how well it works.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi KimD – Hopefully just the peace of mind that your Geek Squad Protection Plan provides shows the value of the plan. Should you ever need to use it, however we’re confident that the folks at your local Best Buy store will provide you with a great experience when fulfilling you plan.
Rated 3 out of 5 stars
Haven’t used it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I suppose it’s a good feature when you use it, but I haven’t really used the service
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a refrigerator and had to use a warranty to get it fixed. They had to order the parts and it’s been more than a month and a half and still not fixed and still do not have parts until the beginning of June, I am beyond mad.
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice to have... Pricey, I feel for what we used it for...
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Absolutely just terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't recommend it Better make sure you have your lawyer take care of that situation Geek squad to me is no good
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
Working great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not to sure at this point haven't had to use these guys
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had to use it yet but if I did they do great repair work from the past thanks geek squad
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Accidental coverage??!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t cover accidents damage, the only reason I bought it.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
worth it for peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i utilized this never, but it was absolutely worth it, i think.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
It's ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think this cost too much for the amount of services offered.
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
Much needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had to utilize it yet but I have a 4 year old at home so I can't take any chances.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Not much to say
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Havnt had the need for it so can’t really judge them
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Don't buy protection plans.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sales associates will tell you any damage is covered when selling you the protection plan, but we had a monitor that was damaged during a move and they would not fix or repair it.
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
Peace of mind.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I usually dont purchase this but since it is a large purchase, I wanted the peace of mind.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Just bought it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t rate it yet...didn’t use the service..............
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Decent smart tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up. Nice, big clear screen. Fairly easy to use for first time smart tv buyer.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friend
