Labor Day SaleEnds September 7. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30891 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1426 Showing 28,501-28,520 of 30,890 reviews
  • Rated 3 out of 5 stars

    Have not used

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used this yet but was a great price for a 2 year protection plan for my TV

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great price!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone should buy the warranty when they make a major purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Usually a safety precaution

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strongly recommend for on sale items, especially of non top brands.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Haven’t had the opportunity to use yet to rate.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really can’t review the warranty because I haven’t used.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it so I don’t know how well it works.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi KimD – Hopefully just the peace of mind that your Geek Squad Protection Plan provides shows the value of the plan. Should you ever need to use it, however we’re confident that the folks at your local Best Buy store will provide you with a great experience when fulfilling you plan.

  • Rated 3 out of 5 stars

    Haven’t used it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I suppose it’s a good feature when you use it, but I haven’t really used the service

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a refrigerator and had to use a warranty to get it fixed. They had to order the parts and it’s been more than a month and a half and still not fixed and still do not have parts until the beginning of June, I am beyond mad.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have... Pricey, I feel for what we used it for...

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Absolutely just terrible

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't recommend it Better make sure you have your lawyer take care of that situation Geek squad to me is no good

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Working great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not to sure at this point haven't had to use these guys

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet but if I did they do great repair work from the past thanks geek squad

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Accidental coverage??!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t cover accidents damage, the only reason I bought it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    worth it for peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i utilized this never, but it was absolutely worth it, i think.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this cost too much for the amount of services offered.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Much needed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to utilize it yet but I have a 4 year old at home so I can't take any chances.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not much to say

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havnt had the need for it so can’t really judge them

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy protection plans.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales associates will tell you any damage is covered when selling you the protection plan, but we had a monitor that was damaged during a move and they would not fix or repair it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Peace of mind.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually dont purchase this but since it is a large purchase, I wanted the peace of mind.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just bought it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t rate it yet...didn’t use the service..............

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent smart tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Nice, big clear screen. Fairly easy to use for first time smart tv buyer.

    I would recommend this to a friend