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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30892 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1429 Showing 28,561-28,580 of 30,891 reviews
  • Rated 3 out of 5 stars

    Service was good but my tv still has a problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now the volume goes up and down and happens trought the day

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    value seems good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hopefully won't have to use this, but for the price, I always buy Best Buy service plans

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Didn't have to use ot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't know much about them Didn't ever have to use them for any of my products.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Always get one

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to get and worth the price it cost . Great value

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    GEEK SQUAD PROTECTION IS A SCAM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy just recently changed their protection plan. It will not fix or cover anything within the first year....even though I bought a 2 year warranty....they are telling me I have to reach out to the manufacturer. I just lost out on $1000.00

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    first time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    haven't used it yet but was told its great for TV's when lighting hit it will be covered

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Haven't Used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't comment on how well this works. I have not had a need for it at this time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Haven’t use it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this because of powere outrage where I love. In haven’t used yet.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy Warranty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cost of the Best Buy warranty was more than other stores for the same television.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    too early to review.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    too early to review, cannot recommend as yet. may do later.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nothing like having protection for your purchases.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have definitely overpriced. Wish it was cheaper. Stand behind your product

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Service warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a fan of purchase warranty, although best buy 2 year warranty is OK !

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Added protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my new television thought I would need it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good incase any expenses items break or need repairs

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad Plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to know you have back up from knowledgeable associates in case you need it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good insurance!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Time will tell if this was worth the money! Haven't used!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of mind for the next five years isn’t bad. Hopefully never need it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing has happened to my product. It’s better safe than sorry though

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the plan just in case anything were to happen.

    I would recommend this to a friend